Salesforce Nonprofit Cloud Consultant Interview Questions

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Preparing for the exam interview is just as crucial as studying for the exam because it is the final stage in accomplishing your goals. When it comes to the Salesforce Nonprofit Cloud Consultant exam interview, you must have technical knowledge in the subject as well as the confidence and ability to present your answers correctly. As a result, we’ve compiled a list of the most common and finest Salesforce Nonprofit Cloud Consultant Interview Questions and Answers to help you understand how to respond to questions and prepare for the interview. Let’s start with a quick review of the exam.

About the exam:

Salesforce Nonprofit Cloud Consultant designs and deploys solutions that help to assist customer business processes. Moreover, they aid in requirements with the use of Salesforce applications. All these consultants have the skills and abilities to design solutions by utilizing the Nonprofit Cloud functionality. This leads to the implementation of solutions within a customer organization. The consultant has both practices working with nonprofit organizations and expertise in Salesforce applications, including the knowledge needed to implement multiple applications in common customers.

Further, the eligibility criteria for the exam is as follows:

  • The consultants who have expertise implementing Salesforce Nonprofit Cloud solutions in a customer-facing role. 
  • The proposed audience must have demonstrated experience with installing and configuring Salesforce Nonprofit Cloud. 

Now, let’s look at the Salesforce Nonprofit Cloud Consultant interview questions.

Q1. Mention the common customizations for non profits.

Common customizations for non profits are:

  • Custom fields on contacts in order to keep a track of who is an alumnus of the programs or the current and past board members.
  • Customized page layouts in order to bring important information about contacts, accounts, and other objects to the top of the page.
  • Custom list views so as to help users find, sort, and work with the records efficiently and effectively as a list view of the biggest donors or board members.

Q2. What is Salesforce AppExchange?

The Salesforce AppExchange is a sort of marketplace for apps that can get a Salesforce organization working just the way one wants it to. It lists plug-and-play solutions that are made by Salesforce and their partners that can get one where one needs to go without having to build or maintain something oneself.

Q3. Define the Nonprofit Success Pack.

The Nonprofit Success Pack work well for most nonprofit and fundraising needs just after a few configurations. One may need to add a few things in order to make it work best for an organization.

Q4. What do you know about the Data Import Wizard?

The Data Import Wizard is a utility available from the Setup menu. It supports the import of data from standard objects like as contacts, leads, and accounts, as well as data from bespoke objects. It can also import up to 50,000 records at a time. Moreover, it provides a simple interface for customising configuration parameters, data sources, and field mappings, which map field names in import files to Salesforce field names.

Q5. What is the full form of NPSP?

NPSP stands for Nonprofit Success Pack.

Q6. What is the purpose of Data Loader?

Data Loader is a client program that can load up to five million records of any data type from files or a database connection at a time. It can be controlled using a graphical user interface or a command line. In the latter situation, you must use configuration files to specify data sources, field mappings, and other settings. This allows you to use API calls to automate the import process.

Q7. What are Field Validation rules?

Well, Salesforce runs validation rules on records before importing them. The records that fail validation are not imported. Before conducting an import, it’s a good idea to turn off any applicable validation criteria that might affect the records being imported.

Q8. Explain the use of Metadata API?

The metadata API, on the other hand, is beneficial for delivering updates. For organizations such as Experience Cloud sites, custom object definitions, and page layouts, we can retrieve, deploy, create, update, and delete customization information. As a result, whether the modifications are complex or there is a need for a more rigorous change management procedure and an audit process for managing various workstreams, Metadata API is perfect.

Q9. Give the full form of CRM.

Customer Relationship Management

Q10. What are the provisions of sales cloud?

The Sales Cloud provides you with everything that you need to manage your business. Generates the best leads, manages opportunities through the sales pipeline, and cultivates relationships with the existing accounts. Also, forecasts revenues set up sales territories, and organize your reps into selling teams.

Q11. What is the role of Release Calendar?

The Release Calendar is a document that keeps track of all impending Salesforce environment modifications. This includes information about sandbox activity as well as information about Salesforce releases such as Pre-Release Sandbox Upgrades, Production Updates, and so on. This interacts with stakeholders and to manage any deployment moratoriums that may be required. This document is owned and maintained by the release manager.

Q12. Define a development package.

 A deployment package is inclusive of the components that are necessary for executing a migration to a new environment.  It basically constitutes multiple components including the deployment manifest, release notes, and deployment plan.

Q13. How many person account portal users can a Salesforce user own?

A Salesforce user can own up to 50,000 person account portal users.

Q14. What is a configuration workbook?

Complex Salesforce environments require living design documentation. This documentation is known as a configuration workbook.  This can be a wiki, shared spreadsheet, or a complicated configuration management tool. Irrespective of the method, architects, developers, admins, and environment managers should have a place where details about each component of the Salesforce environment can be maintained. 

Q15. Mention the use of development manifest.

A deployment manifest is none other than a list of all of the components that are to be migrated through the API.  Also, a change-set can be considered as s deployment manifest. The manifest is your package.xml file if you use the ANT Migration toolkit. Moreover, it can also be a simple spreadsheet.

Q16. What is the source control tool?

Source control plays an active role in the deployment process. At least, the code should be versioned in the source control repository.  The advanced teams can use merging, branching, and continuous integration techniques so as to manage their code and configuration also. One can even include most of the documents in this list in the source control repository for versioning.

Q17. What are the steps of flawless deployment?

The steps of flawless deployment are:

  1. Plan
  2. Rehearse
  3. Execute

Q18. Explain the concept of Change Window.

Change Window is more of a concept than a tool. The change window is an important aspect of the deployment strategy in order to ensure predictability and trust. Moreover, deployments to production should only appear during an approved change window that has been agreed upon by both business and IT stakeholders.

Q19. What is Shield Platform Encryption?

Shield Platform Encryption provides a whole new layer of security to data while preserving critical platform functionality. Moreover, it enables us to encrypt sensitive data at rest, and not only when transmitted over a network, so the organization can confidently comply with regulatory requirements, privacy policies, and contractual obligations for the handling of private data.

Q20. How is Real-Time Event Monitoring helpful?

Real-Time Event Monitoring is helpful in monitoring and detecting standard events in Salesforce in the near real-time. We can store the event data for auditing or reporting purposes. Also, we can create transaction security policies using the Condition Builder, a point-and-click tool, or Apex code.

Q21. What do you know about Visualforce?

Visualforce is actually a framework that lets developers build sophisticated, custom user interfaces that can be hosted natively on the Lightning platform. The Visualforce framework consists of a tag-based markup language, similar to HTML, and a set of server-side standard controllers that make basic database operations like queries and saves, very easy to perform.

Q22. Mention the benefits of Visualforce.

Visualforce has the following benefits:

  • User-friendly development
  • Model-View-Controller style development
  • Integration with other Web-based user interface technologies
  • Concise syntax
  • Hosted platform
  • Data-driven defaults
  • Automatically upgradeable

Q23. What is Apex?

Apex is a robustly typed, object-oriented programming language that lets developers execute flow and transaction control statements on the platform of Salesforce.

Q24. What do you mean by an Apex class?

An Apex class is basically a template or a blueprint using which Apex creates the objects. Classes consist of various other classes, user-defined methods, exception types, variables, and static initialization code.

Q25. Define SEO.

SEO stands for search engine optimization. It is a method of getting more website visitors helping the company reach the top of search results.

Q26. What is the use of Admin? Admin is designed for users who require to administer, or make any changes to schemas or other metadata using the point-and-click tools in Console.

Q27. What do you mean by a user’s license?

A user license defines the baseline of features that can be accessed by the users. Each and every user must have exactly one user license.

Q28. Define Salesforce lightning.

Salesforce Lightning is inclusive of the Lightning Component Framework and some exciting tools for developers. It makes building responsive applications for any device much easier.

Q29. What do you know about the Lightning Usage App?

The Lightning Usage App allows you to monitor the adoption and usage of Lightning Experience in the organization, with metrics like daily active Lightning Experience users, the most visited pages in Lightning Experience. Also, the app lets you monitor login metrics in the company. 

Q30. Describe the Lightning component framework?

Well, the Lightning Component framework is a UI framework that finds its use in developing single-page applications for mobile and desktop devices. As of Spring ’19, we can build Lightning components using two programming models which are: the Lightning Web Components model and the original Aura Components model. Lightning web components are the custom HTML elements that are built using HTML and modern JavaScript. Moreover, Lightning web components and Aura components can coexist and interoperate on a page.

Q31. Name some CMS providers.

Some providers of CMS are:

  • WordPress
  • Adobe Experience Manager
  • SDL
  • Drupal
  • Sitecore

Q32. Name the browsers that support Data Import Wizard?

The following browsers support Data Import Wizard:

  • Chrome™ version 29 and the later versions
  • Microsoft® Internet Explorer® version 9 and the later versions
  • Mozilla® Firefox® version 23 and the later versions
  • Apple® Safari® version 5 and the later versions
Salesforce Nonprofit Cloud Consultant practice tests