Salesforce Certified Sales Cloud Consultant (CRT-251)

The Salesforce Sales Cloud Consultant program is for experts who have experience delivering Salesforce Sales Cloud products in a customer-facing capacity. The candidate must be familiar with the management and configuration of a Salesforce application, as evidenced by passing the Salesforce Administrator test. The Salesforce Sales Cloud Consultant is capable of successfully composing and executing maintainable and scalable Sales Cloud solutions that satisfy the needs of customers and ensure long-term customer success.

Audience Description: Salesforce Sales Cloud Consultant

A Salesforce Sales Cloud Consultant designs and implements Salesforce-based solutions to support customer business processes and requirements. The ideal applicant will have experience building solutions that improve Sales Cloud functioning and will be able to lead to their deployment within a customer company. The consultant must have prior experience working with sales and marketing organizations, as well as Salesforce applications, having the ability to perform numerous applications in common customer scenarios.

Salesforce Sales Cloud Consultants are working to establish their credibility as cloud computing implementation consultants with a focus on Salesforce automation. The Salesforce Certified Consultant has 2 to 5 years of senior business analyst experience and has honed the following skills:

Structured skill set for the consulting practice
Proficiency with the full project lifecycle of Sales Cloud implementations
Strong analytical and problem-solving skills
Deep knowledge of the Salesforce product lines
Solid understanding of Internet technologies and cloud computing
Solid understanding of data management and database concepts
Familiarity with software development lifecycle
Ability to:
- Design and implement successful solutions
- Anticipate and mitigate risk
- Meet and manage customer expectations
- Increase customer confidence
- Consistently deliver effective business solutions
- Manage solution delivery and any issues that arise
- Build solutions that are scalable and maintainable
- Set up switch management practices to ensure long-term solution success
- Troubleshoot and resolve issues
- Prioritize and escalate customer issues

Check out the CRT-251 Interview Questions to prepare for the interview.

Basic Exam Details

Questions on the Salesforce Certified Sales Cloud Consultant Exam are multiple-choice/multiple-select. You have 105 minutes to finish the exam’s 60 questions. Also included are the following extra details:

Content: 60 multiple-choice/multiple-select questions and 5 non-scored questions
Exam Time: 105 minutes
Passing score: 62%
Exam Delivery options: Proctored exam delivered onsite at a testing centre or in an online proctored environment. For the exam Scheduling, Click here
Prerequisite: Salesforce Administrator credential

Exam Outline

The Salesforce Certified Sales Cloud Consultant (CRT-251) exam assesses a candidate’s knowledge and abilities in the areas listed below. Each of the features/functions listed below should be demonstrated by a candidate who has hands-on experience implementing Sales Cloud solutions.

1. Sales Lifecycle: 23%

Given business requirements, metrics, key performance indicators (KPIs), or business challenges, determine the optimal solution in Sales Cloud.
Given a scenario, discuss common sales and marketing processes and anticipate key implementation considerations.
Understand when to use Sales Cloud features and related products such as Sales Engagement, Salesforce Inbox, Enterprise Territory Management, Opportunity Forecasting, Sales Cloud Einstein, and generative/predictive artificial intelligence (AI).
Transform business objectives and sales KPIs into reports and dashboards.

2. Implementation Strategies: 15%

Prior to an implementation, assess user experience, the communication plan, training, and change management, and establish metrics that measure success.
During an implementation, outline and apply appropriate deployment considerations.
Post implementation, determine how to respond to low adoption and changing business requirements and user access, and plan for continuous improvement.

3. Practical Application of Sales Cloud Expertise: 33%

Given a set of requirements, construct an end-to-end sales process within Salesforce that supports the business from Lead to Opportunity to Quote to Close.
Given a scenario, determine when it’s appropriate to extend declarative development with custom development, third-party applications, or Salesforce products.Analyze use cases and considerations for using productivity tools, such as email integrations, Slack, Salesforce Mobile, and third-party integrations.
Given a set of business requirements, identify the appropriate security model (sharing rules, role hierarchy, Account Teams, Opportunity Teams).
Outline the capabilities, use cases, and design considerations when implementing Opportunity Products, Products, Price Books, Quotes, and the possible impact of multi-currency.
Explain how Campaign capabilities support the sales process.Given a set of requirements, determine how to support different business process scenarios for Leads and Opportunities.

4. Consulting Practices: 14%

Leverage the project management lifecycle to deliver a successful solution on time and within budget.
Given a scenario, determine how to facilitate a successful consulting engagement.
Conduct discovery workshops, analyze business requirements, define solutions, and prioritize use cases.

5. Data Management: 15%

Explain the use cases and considerations for data migrations and integrations.
Given a scenario, outline the scalability implications of a solution.
Discuss approaches for managing sales data quality in Salesforce.

Exam Policies

Exam policies are provided by Salesforce Certification to assist applicants by providing all relevant information about the certification program. Candidates should read and understand the Salesforce Certification exam policies before studying for the Salesforce Certified Sales Cloud Consultant Certification(CRT-251) exam. Candidates will find information on what to do after the exam and what to do before the exam on this page. This includes information on exam retakes, guidelines to follow during exam time, and other details about the exams and testing centers.

You will be completely responsible for knowing and following with Salesforce Certified Sales Cloud Consultant Exam policies, as well as the policies and procedures of the designated exam delivery provider, when studying for the Salesforce Certified Sales Cloud Consultant Exam.

For more queries, visit the Salesforce Sales Cloud Consultant Certification Exam Frequently Asked Questions Page Here!

Preparation Guide: Salesforce Certified Sales Cloud Consultant

The entire purpose of a Salesforce Certified Sales Cloud Consultant Exam Preparation Guide is to lead you in the right route. Keeping that in mind, we are confident that this study guide will provide you with all you require to pass the exam. This will allow you to assess your ability to complete the exam successfully. This Salesforce Certified Sales Cloud Consultant Study Guide also includes details on the suggested training and paperwork, as well as information on hands-on experience, training course completion, Trailhead trails, and self-study, all with the goal of assisting you in passing the exam.

Step 1: Review the Exam Objectives

First and foremost, make sure you are up to speed on all exam information before you begin studying for the certification exam. What if certification examinations are constantly updated as new technology is introduced? As a result, your initial step should be to visit the Official website of Salesforce and see if you and the website are on the same page. If not, make sure you’re up to date on all of the latest exam information.

Step 2: Download the Exam Outline

After going over all of the Exam Objectives, it’s clear that you should download the Exam Outline PDF file. Make certain you do not skip this section. The Exam Outline is the most crucial portion of any certification exam, as previously stated. The exam outline is also freely accessible on the official website. Also, check to see if any critical notices have been posted; you must be aware of any new developments.

Step 3: Importance of Trailhead

If you’ve already qualified and earned Salesforce credentials, you’re probably aware of the significance of Trailhead. On the other hand, if you’re a beginner, let’s be honest about it. When it comes to Salesforce, the most significant component of your preparatory guide is Trailhead.

Furthermore, the candidate can use Salesforce Certified Sales Cloud Consultant Trailhead to review online documentation, tip sheets, and user guides, as well as search for and study information pertaining to the topics stated in the Exam Outline part of this guide.

Step 4: Get started with Training Course

For exams like the Salesforce Certified Sales Cloud Consultant Certification, getting hands-on experience is crucial. And the only way to do so is to enroll in Training Course. Through training classes, you can quickly become familiar with the Salesforce Sales Cloud Consultant Certification Questions. Salesforce, on the other hand, provides the prospect with a variety of possibilities. So, if you want to master your skills, go to their website. Training classes are highly recommended. This is not a one-dimensional understanding, but rather a multi-dimensional approach to solving an issue.

Step 5: Join the Community- Trailblazer Community

You know, we’re stuck with one problem or another from time to time. Well, we’re all humans, so that’s a given. What if, on the other hand, you’re stuck with your preparation and require help from an expert or an adviser? And you’re at a blank as to what to do. Take our advice and join a community, specifically Trailblazer Community. You’ll thank us later, but this is the most convenient way to acquire answers to your questions. You can discuss ideas, ask and answer questions, and join highlighted groups after you join the community.

Step 6: Practice Tests for Perfection

After completing all of the previously specified training courses and material, the final stage in your preparation should be to take practice examinations. The internet is becoming a cacophony of noise. As a result, we at Testprep Training are pleased to inform you that we offer free practice exams for your convenience. Yes, we’ve covered everything you’ve ever asked for. Because practice exams are one of the most important tasks to take before taking the exam, you should not skip them. We urge that you take as many practice tests as possible. FOR MORE Salesforce Certified Sales Cloud Consultant Practice Exams, CLICK HERE.

Enrich your profile with advanced learning skills and expert tutorial on Salesforce Certified Sales Cloud Consultant Exam. Prepare and become a Certified Sales Cloud Consultant now!