Learn about Service Health
This tutorial will help you learn how to manage service issues. The Service issues view shows any ongoing problems in Azure services that are impacting your resources. You can understand when the issue began, and what services and regions are impacted.
Service Health tracks four types of health events that can impact your resources:
Firstly, Service issues – Problems in the Azure services that affect you right now.
Secondly, Planned maintenance – Upcoming maintenance that can affect the availability of your services in the future.
Thirdly, Health advisories – Changes in Azure services that require your attention. Examples include deprecation of Azure features or upgrade requirements (e.g upgrade to a supported PHP framework).
Lastly, Security advisories – Security related notifications or violations that may affect the availability of your Azure services.
See emerging issues which may impact your services
There are situations when widespread service issues may be posted to the Azure Status page before targeted communications can be sent to impacted customers. To ensure that Azure Service Health provides a comprehensive view of issues that may affect you, active Azure Status page issues are surfaced in Service Health as emerging issues. When an event is active on the Azure Status page, an emerging issues banner will be present in Service Health. Click the banner to see the full details of the issue.
Choose the Potential impact tab to see the specific list of resources you own that might be impacted by the issue. You can download a CSV list of these resources to share with your team.
Get links and downloadable explanations
You can get a link for the issue to use in your problem management system. You can download PDF and sometimes CSV files to share with people who don’t have access to the Azure portal.
Get support from Microsoft
Contact support if your resource is left in a bad state even after the issue is resolved. Use the support links on the right of the page.
Configure service health alerts
Health integrates with Azure Monitor to alert you via emails, text messages, and webhook notifications when your business-critical resources are impacted. Set up an activity log alert for the appropriate service health event. Route that alert to the appropriate people in your organization using Action Groups.
Reference documentation – Service Health Overview