Exam MS-720: Microsoft Teams Voice Engineer FAQs
Microsoft MS-720 Exam Basic FAQ
What is Microsoft MS-720 Exam?
The Microsoft MS-720 exam is for Microsoft Teams Voice Engineers who have the knowledge and skills to plan, develop, configure, manage, and troubleshoot integrated communications systems in an enterprise. They must be capable of translating business needs into technical architecture and communication solution ideas. Furthermore, this exam will verify abilities to do a variety of tasks, like as:
- Firstly, create and configure Microsoft Teams Phone.
- Secondly, improve network performance.
- Thirdly, developing and implementing Direct Routing.
- Then, for voice users, setting up and operating Microsoft Teams Phone.
- Lastly, Microsoft Teams Phone monitoring and troubleshooting.
What is the knowledge requirement for the Microsoft MS-720 Exam?
The basic knowledge and skills areas you must-have for the Microsoft MS-720 exam includes:
- Firstly, knowledge of telecommunications technologies, as well as Microsoft Teams, Microsoft 365, and PowerShell skills.
- Secondly, skills for deploying and configuring Microsoft Teams Phone with PSTN connectivity using,
- Direct Routing
- Operator Connect
- Microsoft Teams Calling Plans.
- Thirdly, knowledge for controlling devices certified for,
- Microsoft Teams
- Audio/video conferencing
- Voice migration
- Then, for advanced voice abilities in Microsoft Teams, you’ll need skills for interacting with telephony providers and third-party partners.
- Lastly, the ability to operate with administrators for other workloads, including networking, identity, licensing, security, and compliance.
How many questions are there on MS-720 Exam?
In the Microsoft MS-720 exam, there will be 40-60 questions.
What is the course outline for the MS-720 Exam?
The topics in the Microsoft MS-720 exam are –
- Plan and configure Microsoft Teams Phone
- Optimize network performance
- Plan and configure Direct Routing
- Configure and manage Microsoft Teams Phone for voice users
- Plan and configure Microsoft Teams clients and devices
- Monitor and troubleshoot Microsoft Teams Phone
How much the MS-720 Exam will cost?
The Microsoft MS-720 exam will cost $165 USD with additional taxes.
What is the exam reschedule or cancellation policy?
If you need to cancel or reschedule your exam, you must do so at least 6 days before your scheduled appointment. If you do not complete it 24 hours before to the exam, you risk losing your full money.
In what language can we give the MS-720 Exam?
This exam is available in the English language.
What accommodations are available for candidates with disabilities?
Exams will be accessible to everyone, including individuals with impairments, thanks to Microsoft’s efforts.
Microsoft Azure MS-720 Exam Specifics FAQ
What types of questions are there on the Microsoft Certification exams?
Microsoft introduces innovative testing technologies and question types, so, they do not provide for the specific item types that will appear on a given exam.
Why there is use if case study exam format?
Complex situations are used in the case study exam format to more effectively mirror what professionals perform on the job. The scenario-based questions in the case studies, on the other hand, are intended to assess your ability to identify the important information needed to solve an issue, evaluate it, and synthesise it in order to make judgments.
Can we review the questions after completion of case study?
Yes, you may review the questions in a case study only after moving to the next case or section of the exam. After completing a case study and its associated questions, a review screen will appear.
How do we know if an exam has been updated when a new feature or function is added?
Microsoft reviews its exams every two months. However, any changes that affect the objective domain and the existing questions are incorporated into the exam. Moreover, inaccurate questions are removed from the exam and some items are modified with addition of new items. Microsoft has the right to update content to maintain the validity and relevance of certifications.
What is a short answer question in the Microsoft exam?
There are questions of the short response question type that you can answer by putting a few lines of code in the available text-entry field. There, you may select from a number of key word possibilities to utilise in the code you create. You may, however, double-check your syntax once you’ve entered your code.
Is there any negative marking for wrong answer?
No, you are not penalized for answering incorrectly. As, for single-point items, you need to answer completely and correctly to be awarded the point. And, you don’t earn points for the parts of your response that are incorrect.
Can I review all of my answers before leaving a section or completing the exam?
There are questions of the short response question type that you can answer by putting a few lines of code in the available text-entry field. There, you may select from a number of key word possibilities to utilise in the code you create. You may, however, double-check your syntax once you’ve entered your code.
Microsoft Exam Scoring and Results FAQ
When and how will I get my exam results?
Within a few minutes of finishing the exam, you will be notified if you passed or failed. You will also receive a printed report that includes your exam score as well as feedback on your performance in the skill areas assessed.
How do the score report look like?
A numeric score for overall exam performance, pass/fail status, a bar chart demonstrating performance on each skill area examined on the exam, and advice on how to interpret your findings and future actions are all included in the score report. Candidates can also use this information to identify their areas of strength and weakness.
Does the score report show a numerical score for each section?
The score reports do not show a numerical score for each section. The score reports provide an overall numerical score to reflect the pass/fail status only. As an alternative to providing a numerical score for each section, we provide score bars to show subject areas of strength and weakness.
How are exam scores calculated?
After you complete your exam, the points you earned on each question are summed and then compared with the cut score to determine whether the result is pass or fail.
If I receive the same score every time I retake the same exam, does this imply an error in the computation of the results?
No, getting the same score on several attempts does not mean the algorithm that calculates the results is wrong. It’s not unusual for applicants to have close or identical results on repeated exam tries. The exam’s consistency in evaluating skills in this topic category demonstrate by this outcome. If this happens on several occasions, you may want to reevaluate your test preparation and look for alternate ways to study and practise the abilities assessed by the exam.
I passed my first Microsoft Certification exam (at Pearson VUE). Now what do I do?
Congratulations! To explore next steps and available benefits, see your benefits and exams dashboard. Sign in using the same Microsoft account you used to register for your exam.
If I do not pass, what can I do?
Prioritize the abilities you should practice by concentrating on the topic areas where you performed poorly on your test and the content areas with the largest percentage of questions. You might also wish to go through the materials on the test details page, as well as our Study Groups. Find these at the bottom of each exam’s information page. When you’re ready to repeat the exam, make an appointment as you would normally. You must pay for each exam you repeat, and you must adhere to Microsoft’s retake policy.
If I do not pass an exam, can I have a refund?
No. Microsoft does not offer refunds for exams you do not pass or exam appointments you miss.
