Cisco 820-605 DTCSM FAQ
The Cisco Customer Success Manager Specialist (820-605 DTCSM) certification provides a solid framework and a core set of skills to assist the candidates in delivering immediate value to his/her relationship with his/her customers. So the candidates planning to take this exam must learn the Cisco 820-605 DTCSM FAQ to gain a better understanding of the exam.
Top Cisco 820-605 DTCSM FAQ
Checkout the most common Cisco 820-605 DTCSM FAQ below –
Is there any training recommended to take the 820-605 DTCSM Exam?
Cisco Learning Network Store offers this E-Learning and Classroom training source for the candidates seeking to take the Cisco Customer Success Manager Specialist (820-605 DTCSM) Exam.
- Classroom Training
- E-learning
Is there any practice platform provide by Cisco Learning Network Store?
Cisco Learning Network Store also provides several practice platforms for the ones taking its certification program.
What is the course structure of the Cisco 820-605 DTCSM exam?
- Customer Success Industry (15%)
- Success Plan Creation (25%)
- Barrier Management (25%)
- Customer Success Management (20%)
- Expand Opportunities and Renewal (15%)
What knowledge and skills a candidates must have in 820-605 DTCSM?
This certification particularly demands no formal prerequisites. However, to get this certification one must pass the exam: 820-605 DTCSM. It tests a candidate’s knowledge in fields like discovery, benchmarking and application, analysis and evaluation, and enablement. The important topics are the Customer Success Industry, Success Plan Creation, Barrier Management, Customer Success Management, Expand Opportunities, and Renewal.
Who are the intended audience for the exam?
The examination is targeted at individuals who have gained experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology. It must be undertaken by the individuals who are preparing for the Cisco Customer Success Manager Specialist certification.
Is there any prerequisite for the 820-605 DTCSM exam?
There are no prerequisite for the exam.
How many questions will be there on the exam?
There will be 55-65 questions in the exam.
What is the time duration for the 820-605 DTCSM exam?
For this exam you will get 90 minutes to complete the exam.
In how many languages we can give the 820-605 DTCSM exam?
You can give the exam in English, and Japanese language.
Which technology is used in the 820-605 DTCSM exam?
This exam is using Networking technology.
What is the scoring format for Cisco?
Passing scores are set by using statistical analysis and are subject to change. Candidates receive a score report along with a score breakout by exam section and the passing score for the given exam. Cisco does not publish exam passing scores because exam questions and passing scores are subject to change without notice.
Where we can register for the exam?
You can register for the exam at Pearson VUE.
How to schedule the exam?
- Log into your account at Pearson VUE
- Select Proctored Exams and enter the exam number – 820-605
- Follow the prompts to register
How will I get my exam result?
Right after completing your exam, you will receive your score report which will be imprinted with your digital photo, captured during admission. The result will also contain a section-wise score breakout along with the passing score. You will have the option to share this photo-imprinted score reports with employers. You can also decide to provide them with preferred online access, for verification purposes, at the Authenticate score report. You can confirm the online photo and exam score results on the Pearson VUE candidate tracking webpage. This is an official method.
What is the exam retake policy?
If you fail in the exam of Associate, Professional, Specialist, or CCDE level, then you must wait for a period of five (5) calendar days, before becoming eligible for taking a re-attempt. Once you have passed the exam, you must wait for a minimum of 180 days before becoming eligible to take the same exam, with an identical exam number. Candidates failing in an Online / Un-Proctored Cisco (700-xxx series) exam will have to wait for forty-eight hours (48hrs) before retesting the same exam.
What is the Cisco exam validity?
Your certification will be valid only for a period of two years. After three years you will have to re-certify yourself to gain desired benefits.
What are the recertification requirements?
You can re-certify yourself by completing education activities, by taking exams, or by a combination of both. These are the ways available for re-certifcation.
- Take an exam
- Attend Cisco Live training sessions
- Author content
- Complete online training courses
- Complete instructor-led training
- Two-year re-certification requirement