AHLEI-CHA FAQs

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Certified Hotel Administrator Exam AHLEI-CHA FAQ

Hospitality certifications serve as a symbol of accomplishment and can often be used to advance your career. The AHLEI-CHA Certified Hotel Administrator is a prestigious certification that validates your skills and expertise in the hospitality domain. It recognises the leadership and managerial skills in General managers and hospitality executives and offers them higher growth opportunities.

The preparations are quite tough. However it is important to have complete clarity about the exam policies before venturing on your journey for the exam. Here are some Frequently Asked Questions

What is AHLEI-CHA Exam?

The  AHLEI-CHA Certified Hotel Administrator certification is one of the most esteemed certification available for hotel managers and hospitality executives to validate their expertise.

What is the certification Body of this exam?

The certification body is American Council on Education (ACE).

How many questions are there in the exam?

There are 200 questions in the exam.

What is the duration of the exam?

The exam duration is 4 hours.

What is the Exam Cost?

The exam costs you $700 USD.

In what all languages is the exam available?

The exam is available in English Language.

What are the question formats in the exam?

The exam questions are Multiple Choice and Multi Response type.

What is the exam type?

The AHLEI-CHA is a online proctored exam.

What are the prerequisites for the exam?

The prerequisites for the exam are-

  • Firstly, 2+ years of related higher education OR 3+ relevant work experience
  • Also, Completion of the online diagnostic assessment

Who should take the exam?

The AHLEI-CHA exam is specially designed for General Managers and hospitality executives to validate their leadership and managerial skills. This exam is also intended for newcomers who want to start their career in this industry.

What are the exam course modules?

There are 7 course modules that teh exam covers-

  • Firstly, Financial Management
  • Secondly, Food and Beverage Management
  • Then, Human Resources
  • Also, Leadership
  • Additionally, Marketing and Sales
  • Moreover, Revenue Management
  • Lastly, Rooms Management

What score do I need to have to pass the exam?

To pass the CHA exam, each of the seven 35-question online exam sections will need to be successfully completed with a passing score of at least 70 percent. 

What is the exam retake policy?

You have two attempts to pass each section of the final certification exam. If you do not pass a retake exam, you can purchase two more retakes for US $100; once the retake fee has been processed, you will then have two more retakes available for each exam section that you did not pass.

Does the AHLEI-CHA exam require certification?

To stay updated with the changes in the hospitality sector, designee must re-certify themselves after every five years.

How do I pay for my CHA program fee?

Once the Certification Department has accepted your online application, an email will be sent to you with payment instructions.

How long do I have to complete the CHA program?

Once payment has been received, you will have one year to pass all seven CHA online exam sections.

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