1Z0-340-20: Oracle Eloqua CX Marketing 2020 FAQs

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1Z0-340-20: Oracle Eloqua CX Marketing 2020 Implementation Essentials FAQs

What is Oracle 1Z0-340-20 Exam?

The Oracle Eloqua CX Marketing 2020 Implementation Essentials (1Z0-340-20) exam is specifically designed for marketing professionals who want to validate and demonstrate their skills in implementing marketing automation solutions. However, this certification exam covers areas that includes, 

  • timeline and deliverables for a successful implementation
  • fundamentals of the Eloqua platform
  • platform architecture and data model of Eloqua 
  • tasks such as in initial, digital, email, and form configuration
  • features that support data management
  • configurations required for CRM integration
  • features that support automation
  • additional Eloqua Services

What is the knowledge required for the Oracle 1Z0-340-20 Exam?

Candidates applying for Oracle 1Z0-340-20 exam should be aware that this exam validates good understanding of a successful implementation of the Eloqua platform. Moreover, you should have up-to-date training and 6 months to 1 year of hands-on experience in supporting or leading Eloqua implementations in an administrator role or equivalent practice is recommended. 

How many questions will be there in Oracle 1Z0-340-20 Exam?

There will be 60 questions that need completion in a time frame of 85 minutes in the Oracle 1Z0-340-20 Exam.

What is the course outline for 1Z0-340-20 Exam?

The main areas to focus on the 1Z0-340-20 exam are:

  • Implementation Overview
  • Data Model
  • Branding and Deliverability
  • Tracking
  • Form Configuration
  • Automation
  • Eloqua Fundamentals
  • Security Settings
  • Database Management
  • Email Configuration and Preference Management
  • CRM Integration
  • Additional Eloqua Services

How much the Oracle 1Z0-340-20 exam will cost?

The exam will cost you $245 USD including the additional taxes.

What is the time duration for the Oracle 1Z0-340-20 exam?

You will get 85 minutes to complete the Oracle 1Z0-340-20 exam.

What are the languages available for Oracle 1Z0-340-20 Exam?

This exam is available in the English language only.

What is passing score for Oracle 1Z0-340-20 Exam?

You have to score minimum of 70% to pass the certification exam.

What is the Oracle cloud re-certification policy?

Oracle Cloud Certification credentials are only valid for a period of 18 months from the date you earn the credential. The certification will become inactive at the end of 18 months. However, for Oracle candidates, it is necessary to hold an active certification in order to have access to various certification benefits including, using Oracle certification logos, certificates, scoring reports, digital badges, and certification verification.

To stay current, candidates have to re-certify themselves with the latest version of the exam. Oracle Cloud Certifications include various titles with levels that are Oracle Certified Associate, Specialist, and Professional. Moreover, the Oracle Cloud Certifications are updated continuously throughout the year for keeping current with major product and service releases and re-released on an annual basis with a new title.

How do I access my exam results and print my score report?
  • For production exams that were delivered through Pearson VUE (delivered online, at a Pearson VUE Test Center or at an Oracle Testing Center), you will receive an email from Oracle when your new exam results are available (within 30 minutes of completing your exam). Please check your spam filters to allow delivery of emails from @oracle.com.
  • For beta exams, you will receive an email notification from Pearson VUE when the exam results are available. Please check your spam filters to allow delivery of emails from @pearsonvue.com.
  • Once your new exam results are available, log into CertView and select the menu option, ‘See My New Exam Results Now’ to view your exam results.
  • Please note that you will only be able to access score reports for exams that were delivered through Pearson VUE (delivered online, at a Pearson VUE Test Center or at an Oracle Testing Center). Score reports for exams taken at Prometric are no longer available.
How do I sign in to CertView?
  • One hour after you have created a Pearson VUE web account, go to certview.oracle.com
    • You will sign in with your Oracle Web Account username and password.
      • If you do not have an Oracle Web Account, you can create one here: Create an Oracle Web Account
  • The first time you access CertView, you will need to authenticate your account. You will be prompted to do so.
    • You will need the Oracle Testing ID and email address from your Pearson VUE profile to authenticate your CertView account. If you have recently created or updated your Pearson VUE account, please allow one hour for the data to transfer to CertView before trying to authenticate your CertView account.
    • If you have difficulty authenticating your CertView account, your account will be referred for manual authentication after 3 failed authentication attempts. Within 3 business days, you will receive an email with confirmation of your authentication.
If I fail an exam, how soon can I retake it?
  • Candidates must wait 14 days before retaking a failed proctored exam.. (Registration will be allowed on the 14th day.)
  • Candidates may retake an online non-proctored exam at any time.
  • Candidates may not retake a passed exam at any time.
  • Candidates may not retake a beta exam at any time.
  • Candidates are only allowed 4 attempts to pass an exam in a 12-month period.
  • Candidates must resubmit a failed Master Assignment within 30 days of receiving the notification of failing.
What do I need to bring for my exam appointment?
  • You must be prepared to show at least two forms of identification. One must be government-issued photo identification. Both forms of identification must contain your signature. You will also be required to provide a signature and, all Pearson VUE Test Centers will require a photo be taken.
  • Arrive at the testing centre at least 15 minutes prior to your scheduled appointment. If you arrive more than 15 minutes late, the testing center personnel may choose not to seat you if doing so disrupts the other examinees in the testing room.
  • You are not permitted to bring papers, books, bags, computers, personal organizers, or calculators into the testing room. The testing center personnel will provide you with an erasable notepad for use while testing. All notepads are collected by testing center personnel at the end of the exam. 
  • Prior to taking the exam, you will be required to accept the terms and conditions of the Oracle Certification Program Candidate Agreement.  You will be presented with the agreement on screen before the test starts. You can also view this agreement prior to arriving at the testing center. if you choose not to accept the agreement, your exam will be cancelled and you will forfeit your exam fee.
What is the Course Submission Form?

The Course Submission Form is a requirement in obtaining most OCP and OCM certifications as well as some Oracle Expert Program certifications.

Completing the Course Submission Form will accomplish several tasks related to your certification:

  • It will trigger a request for Oracle to verify your attendance in an approved hands-on course.
  • After your attendance has been verified by Oracle, the form will generate a permanent record in Oracle’s certification database, showing that you have met the requirement. The record will become part of your personal certification history, identifiable as “OCP Hands-On Course Requirement”.
  • For OCMs it will also provide confirmation that your path is complete and give us the information we need to send your OCM success kit.
When Oracle releases a new version of my certification, do I need to upgrade?

Some Oracle Certifications are now subject to the Recertification Policy. For certifications NOT subject to the Recertification Policy, Oracle strongly recommends that you keep your certification current with the current version released. However, it is not required to upgrade when a new version is released. You should be aware, however, that as subsequent versions of your certification continue to be released, your certification will become less relevant, and any training to help you prepare for upgrade exams may become obsolete.

Do I need to complete training to upgrade to a new version of certification?

Those who are upgrading certification are typically not required to attend another course when upgrading their certification from an earlier version. However, track requirements do change and are subject to modification.

I cannot access my exam results when I click on See My New Exam Results Now. How can I get my exam results?

If there is a technical issue that affects the function of the See My New Exam Results Now link, you can access your exam results by signing in to certview.oracle.com, and clicking on the Certification Status and then on Exam History. Results will be available here by 24 hours after you have taken the exam.

Does Training On-Demand count toward the training requirement for certification?

If a course is in the list of approved courses, one of the following three-course formats will fulfil the training requirement:

  • Classroom Training
  • Live Virtual Class (LVC)
  • Training On-Demand (TOD)
Can I go ahead and submit my course form when I complete the course or do I need to wait until I’ve passed the exam(s)?

You may submit your course form any time after you have completed the course. It is not necessary to wait.

How do I get a copy of my Oracle University course completion certificate?

In order for you to request a course-completion certificate or check on the status of your course-completion certificate, please contact your local Oracle University Representative. Please be sure that you specify you are requesting your course-completion documentation and not a certificate from the certification program.

The course submission form is asking for an Authentication Code. What is that?

DBA OCM candidates and Oracle Instructors will be required to include an Authentication Code in order to submit the OCM Success Kit Request form and the Instructor form. Candidates can obtain this code from Oracle Certification Support.

How do I get a copy of a course completion certificate for a course that I took at Sun before the Oracle transition?

Sun University did not issue duplicate course completion certificates, so you may not be able to get a duplicate course completion certificate for courses taken before the Oracle and Sun combination. You can contact your local Oracle University Representative for further assistance. Please be sure that you specify you are requesting your course-completion documentation and not a certificate from the certification program.

Where can I find a list of courses available in the Oracle Training On-Demand format?

You can find available courses at Oracle Training On-Demand

How do I place an Oracle Training On-Demand order?

Click the “Buy Now” button next to the course listed on Oracle Training On Demand or contact your local sales representative using the toll-free numbers listed on the contacts page

What notifications should I expect for Oracle Training On-Demand?
For orders meeting certain conditions, you will receive the opportunity to activate directly from the Oracle University shopping cart. All orders will receive an Order Activation Email notification.
What happens when my order expires for Oracle Training On-Demand?

When your order expires, you no longer meet the required conditions to access and play the course content. You will be unenrolled from Training On-Demand courses you were enrolled in at the time of order expiration. Note: Account activation begins when the order is processed, not upon initial activation. You can purchase additional 90-day access of videos and 1 week of lab access for a discounted price within 30 days of the expiration. Please talk to your sales rep or you can extend your access via the website.

How do I activate my order for Oracle Training On-Demand?

Click the Navigate link in the activation email to activate your order. You may be prompted to sign in with your Oracle Web account before proceeding to activation. If you do not already have an account, you can create one for free by clicking the “Create your Oracle account now” link available on the Sign-In page. After successful login, your order will be automatically activated with the account used to log in, and the Training On-Demand course content page for the course you purchased will be displayed to you. Note: Your subscription starts at the placement of your order, not at the time of activation.

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