ServiceNow Micro-Certification – Predictive Intelligence
Successful candidates who have obtained the ServiceNow Micro-Certification – Predictive Intelligence certification demonstrate the necessary knowledge and skills to contribute to the configuration, implementation, and administration of the Predictive Intelligence application. This micro-certification inclusively covers Predictive Intelligence architecture, framework, as well as the implementation process. This tutorial will certainly prove beneficial to the ones aspiring to step up their career by earning the ServiceNow Predictive Intelligence Micro-Certification. Let’s get started with the essential details.
Exam Audience
The ServiceNow Predictive Intelligence Micro-Certification exam is available to ServiceNow customers, partners, and employees.
Exam Preparation
There are three sources of information for exam questions:
- ServiceNow training materials
- ServiceNow documentation site
- ServiceNow developer site.
It is not recommended to use study materials posted elsewhere online as they are not official and cannot be trusted.
Additional Knowledge & Experience
- General familiarity with general industry terminology, acronyms, and initialisms
- A minimum of six (6) months of experience in deploying ServiceNow or maintaining ServiceNow instances in the field
Exam Format and Information
| Exam Name ServiceNow Micro-Certification – Predictive Intelligence | Exam Code PI |
| Exam Duration 180 mins | Exam Format Multiple Choice and Multi-Response Questions |
| Exam Type Microcertification | Number of Questions 15 Questions |
| Eligibility/Pre-Requisite NIL | Exam Fee $ USD |
| Exam Language English | Pass Score 700 (on a scale of 1-1000) |
Exam Registration
Registration for this exam is done via the ServiceNow Now Learning website. Candidates are required to complete all training prerequisites. As a non-proctored exam, the exam can be taken directly through the Now Learning site.
Exam Structure
The exam consists of 15 questions in two formats:
- Multiple Choice (single answer)
- Multiple Select (select all that apply)
Exam Results
A pass or fail result is calculated immediately after the candidate completes and submits the exam. More detailed results will not be provided.
Exam Retakes
For Micro Certifications, candidates are allowed up to three retakes. Failure to pass the required paired training content four times will require you to retake the MicroCertification exam. In order to ensure you have enough time to prepare after failing an attempt, there will be a 24-hour waiting period.
For More Info Check: ServiceNow Micro-Certification – Predictive Intelligence FAQ
Course Outline – ServiceNow Micro-Certification – Predictive Intelligence exam
The ServiceNow Micro-Certification – Predictive Intelligence Exam covers the following topics –
- Domain 1 – Overview of Predictive Intelligence architecture (10%) (Reference: Predictive Intelligence)
- Domain 2 – Understanding Predictive Intelligence Frameworks (50%) (Reference: Predictive Intelligence for Flow Designer)
- Domain 3 – Understand the process of the Predictive Intelligence implementation process (30%) (Reference: ITSM Predictive Intelligence Workbench implementation)
- Domain 4 – Training the ServiceNow instance (10%) (Reference: Manage entitlements from ServiceNow instance )
Preparation Guide – ServiceNow Micro-Certification – Predictive Intelligence Exam
We have prepared a guide that will be of help to you in your preparation. You will surely find the ServiceNow Micro-Certification – Predictive Intelligence study guide helpful in learning and understanding the objectives of every exam. In this section, you will find all the resources you will need to prepare for the exam. Moreover, here we will provide you with a detailed description that will help you prepare for the examination. So, here are some expert learning resources to get you started.
Exam specification
The main objectives of the ServiceNow Micro-Certification – Predictive Intelligence certification exam must be familiar to you before you begin your ServiceNow Micro-Certification – Predictive Intelligence preparation journey. A good understanding of the exam objectives is important for getting a sense of what to expect. So, go to ServiceNow’s official website to view the exam guide in more detail. Taking the time to analyze the exam guide thoroughly will help you align more deeply with its objectives. By doing so, you will be able to gain the necessary command to achieve your certification goals.
- Domain 1 – Overview of Predictive Intelligence architecture (10%)
- Domain 2 – Understanding Predictive Intelligence Frameworks (50%)
- Domain 3 – Understand the process of Predictive Intelligence implementation process (30%)
- Domain 4 – Training the ServiceNow instance (10%)
Prerequisite ServiceNow Training Path
In preparation for the Service Portal Micro-Certification exam, ServiceNow requires the completion of the following prerequisite training courses. Listed below are ServiceNow training classes that contain exam sources.
- Predictive Intelligence Fundamentals and Implementation – Upon completion, the candidate will be able to register for the Predictive Intelligence MicroCertification exam.
Additional Resources
Candidates may also find these resources valuable in their preparation.
- Product Documentation – Predictive Intelligence
- K18 Lab – Finding Quick, Measurable Wins with Machine Learning
- Community – Getting Started with Predictive Intelligence
Join the ServiceNow Community
Regardless of where it takes place, a healthy discussion is always beneficial. Similarly, online discussion forums work the same way. Involving more people increases the chances of resolving an issue. Furthermore, multiple viewpoints enhance the dynamic of the content. Taking part in these discussions allows the studies to be more comprehensive. Individuals who are introverted and would otherwise prefer to stay out of discussions can express themselves through this forum. It is really important to build a community through forums in order to understand others.
Self-evaluation Time – Practice Exam
Whatever your preparation method, a run or two through the ServiceNow Micro-Certification – Predictive Intelligence Practice Test will help you in several ways. In addition to diversifying your study strategy, practicing is a good way to ensure you get the best results for your real test. When you analyze your answers, you can identify the areas in which you need to put more attention, and you will also be able to let you know your alignment with the exam objectives. Boost your confidence with ServiceNow Micro-Certification – Predictive Intelligence Practice Exams now!
