Pega Certified Decisioning Consultant (PCDC) Sample Questions

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Pega Certified Decisioning Consultant (PCDC) Sample Questions

The Pega Certified Decisioning Consultant (PCDC) certification is intended for individuals who are involved in the design and development of a Pega Customer Decision Hub solution. Furthermore, This certification ensures that candidates have the necessary skills to apply Decision Strategies, Next-Best-Action, and Predictive Analytics design principles.

Why should you become Pega certified?

  • Firstly, Pega’s low-code application development platform enables enterprises to quickly build and evolve apps to meet the needs and drive of their customers and employees.
  • Furthermore, Obtaining one or more Professional certifications from Pega Academy demonstrates your dedication to distinction and being a leader in the cloud industry.
  • Moreover, A Pega Professional Certification validates your skills and knowledge for designing and implementing Pega projects.

Pega Certified Decisioning Consultant (PCDC) Sample Questions

Advanced Sample Questions

Which component is used to store the customer data in Pega Decisioning?

  • a. Data Flow
  • b. Data Page
  • c. Data Set
  • d. Data Type

Answer: d. Data Type

Explanation: Data Type is used to store the customer data in Pega Decisioning.

Which of the following is not a valid type of Pega decision strategy?

  • a. Propensity b. Churn c. Next Best Action d. Customer Satisfaction

Answer: d. Customer Satisfaction

Explanation: Customer Satisfaction is not a valid type of Pega decision strategy. The valid types are Propensity, Churn, and Next Best Action.

Which of the following is not a valid type of Pega decision outcome?

  • a. Action
  • b. Offer
  • c. Response
  • d. Segment

Answer: d. Segment

Explanation: Segment is not a valid type of Pega decision outcome. The valid types are Action, Offer, and Response.

Which of the following is not a valid type of Pega decision rule?

  • a. Decision Table
  • b. Decision Tree
  • c. Scorecard
  • d. Strategy Map

Answer: d. Strategy Map

Explanation: Strategy Map is not a valid type of Pega decision rule. The valid types are Decision Table, Decision Tree, and Scorecard.

Which of the following is not a valid component of the Pega decisioning process?

  • a. Predictive Model
  • b. Data Preparation
  • c. Analytics
  • d. Data Visualization

Answer: d. Data Visualization

Explanation: Data Visualization is not a valid component of the Pega decisioning process. The valid components are Predictive Model, Data Preparation, and Analytics.

Which of the following is not a valid type of Pega decision data flow?

  • a. Batch
  • b. Real-Time
  • c. Interactive
  • d. Scheduled

Answer: c. Interactive

Explanation: Interactive is not a valid type of Pega decision data flow. The valid types are Batch, Real-Time, and Scheduled.

Which of the following is not a valid type of Pega decision function?

  • a. Set Property
  • b. Call Rule
  • c. Execute R Script
  • d. Send Email

Answer: d. Send Email

Explanation: Send Email is not a valid type of Pega decision function. The valid types are Set Property, Call Rule, and Execute R Script.

Which of the following is not a valid type of Pega decision outcome strategy?

  • a. Service Request
  • b. Retention
  • c. Up-sell/Cross-sell
  • d. Personalization

Answer: a. Service Request

Explanation: Service Request is not a valid type of Pega decision outcome strategy. The valid types are Retention, Up-sell/Cross-sell, and Personalization.

Which of the following is not a valid type of Pega decision analysis report?

  • a. Interactive
  • b. Tabular
  • c. Chart
  • d. Geographic

Answer: a. Interactive

Explanation: Interactive is not a valid type of Pega decision analysis report. The valid types are Tabular, Chart, and Geographic.

Which of the following is not a valid component of the Pega decisioning infrastructure?

  • a. PegaRULES database
  • b. Pega Decision Hub
  • c. Pega Platform
  • d. Pega Predictive Analytics Director

Answer: d. Pega Predictive Analytics Director

Explanation: Pega Predictive Analytics Director is not a valid component of the Pega decisioning infrastructure. The valid components are PegaRULES database, Pega Decision Hub, and Pega Platform.

Basic Sample Questions

Question –

U+ Bank provides its customers with two credit cards: the Cold Card and the Silver Card. The bank desires that the annual fee property of the credit cards be dynamically determined based on the customer’s lifetime value property.
Customers with a customer lifetime value greater than 65 receive a 20% discount on the annual fee.
How do you, as a Strategy Designer, incorporate this requirement into the decision strategy?

  • A. By employing the When rule to determine the annual fee
  • B. By employing the When rule to determine the customer value
  • C. By setting the customer value with the If function
  • D. By utilizing the If function to determine the annual fee

Correct Answer – C

Question –

U+ Bank provides its customers with two credit cards: the Cold Card and the Silver Card. The bank desires that the annual fee property of the credit cards be dynamically determined based on the customer’s lifetime value property.
Customers with a customer lifetime value greater than 65 receive a 20% discount on the annual fee.
Which component do you use as a Strategy Designer to implement this requirement?

  • A. Create Property
  • B. Filtering
  • C. Sort By
  • D. Change

Correct Answer – B

Question –

The ability to ___ is provided by the selection components.

  • A. import outcomes of other strategies
  • B. perform calculations based on a set of propositions
  • C. prioritize and relevance-filter propositions
  • D. Select a sales or service proposition.

Correct Answer – C

Question –

Following the launch of a new product, the delta mode in Visual Business Director may display.

  • A. the number of existing products
  • B. the date the product was released
  • C. the volume distinction between the new and existing products
  • D. a green shape for the newly added product

Correct Answer – C

Reference:
https://community.pega.com/sites/default/files/help_v71/basics/v6portal/landingpages/decisioning/visualbusinessdirector.htm

Question –

One of the Interaction History decision component’s goals is to .

  • A. document all customer interactions
  • B. determine whether a customer is eligible for an offer
  • C. get a list of all proposition properties
  • D. determine whether or not a proposition has been made previously

Correct Answer – A

Reference:
https://community.pega.com/knowledgebase/interaction-history-data-model-pega-731

Question –

Because______________, a customer is offered a proposition that he has already accepted.

  • A. the propositions are sorted based on their eligibility.
  • B. There is no filter in the strategy for previously accepted offers.
  • C. the customer intent was incorrectly captured
  • D. the strategy makes use of interaction history to rule out previously accepted files.

Correct Answer – A

Question –

To remove propositions based on the current month in a decision strategy, you use a .

  • A. Calendar element
  • B. Filter element
  • Date strategy property C.
  • D. property of calendar strategy

Correct Answer – A

Question –

What does a solid arrow connecting a “Set Property” and a “Filter” component mean?

  • A. A “Set Property” and a “Filter” component have a one-to-one relationship.
  • B. The “Filter” component refers to a property from the “Set Property” component.
  • C. The “Filter” component is evaluated first before evaluating the “Set Property” component.
  • D. Data from the “Set Property” component is transferred to the “Filter” component.

Correct Answer – B

Question –

In a decision strategy, you use a __ to select the proposition with the highest propensity.

  • A. Change the component and sort the propensity from highest to lowest.
  • B. Determine component priority and sort propensity from lowest to highest.
  • C. Determine component priority and sort propensity from highest to lowest.
  • D. Change the component and sort the propensity from lowest to highest.

Correct Answer – C

Question –

A minimum of two____________ are required to run a delta report in Visual Business Director.

  • A. information sources
  • B. definitions of input
  • C. propositions
  • D. approaches

Correct Answer – A – Delta Mode displays the difference between the Source and Reference Data.

Question –

You must use __ to calculate the average margin of four propositions.

  • A. single Group Component by component
  • B. Group four By elements
  • C. four components of the Set Property
  • D. one Set Property element

Correct Answer – C

Question –

U+ Bank wishes to offer a Gold Credit Card to its customers who earn more than USD 150000 per year.
How do you, as a Strategy Designer, incorporate this requirement into the decision strategy?

  • A. Add a When rule to the strategy.
  • B. At the proposition level, include a proposition filter.
  • C. Incorporate a set property into the strategy.
  • D. In the customer class, add a When rule.

Correct Answer – D

Question –

How can you tell if a customer rejected a proposal in a strategy?

  • A. Determine whether the value of “.pyRejected” equals “True.”
  • B. Determine whether the value of “.pyOutcome” is “Rejected.”
  • C. Determine whether the value of “.pyResponse” equals “Rejected.”
  • D. Determine whether the value of “.pyResult” equals “Rejected.”

Correct Answer – B

Reference:
https://community1.pega.com/community/product-support/question/pyoutcome-not-set-strategy-captureoutcome-capture-propositions

Question –

Prioritize component sorts are available in.

  • A. only in ascending order
  • B. only in descending order
  • C. random sequence
  • D. ascending or descending hierarchy

Correct Answer – D

Question –

Propositions are imported into a strategy using a(n).

  • A. component for data import
  • B. Provide a Data Component
  • C. Data Import Component
  • D. Data Component of the Proposition

Correct Answer – A

Reference:
https://community.pega.com/sites/default/files/help_v719/rule-/rule-decision-/rule-decision-strategy/components/import.htm

Question –

Arbitration components enable you to.

  • A. mediate between various business issues
  • B. perform calculations based on a set of propositions
  • C. prioritize and relevance-filter propositions
  • D. select one of two propositions

Correct Answer – C

Reference:
https://www.slideshare.net/bhaskarvittal/pega-decision-strategy-manager-dsm

Question –

The _ is used to access a property from an unconnected component.

  • A. direct dot-property value
  • B. the component-dot-property structure
  • C. property worth
  • D. dot-property customer construct

Correct Answer – D

Question –

To use Product Holdings information in your strategy, which of the following components do you use?

  • A. Decision Parameters
  • B. Property Set
  • C. Data Import
  • D. Product Holdings

Correct Answer – C

Question –

The _ is used to access a property from an unconnected component.

  • A. direct dot-property value
  • B. the component-dot-property structure
  • C. property worth
  • D. dot-property customer construct

Correct Answer – C

Question –

Visual Business Director is useful for –

  • A. load and examine an external dataset
  • B. contrast two datasets
  • C. forecasting customer behavior
  • D. examine a single customer’s interactions

Correct Answer – D

Hurry up and start preparing now for Pega Certified Decisioning Consultant (PCDC) with the help of the best resources available at TPT!

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