OCEB 2™: OMG Certified Expert in BPM™ Interview Questions
The OCEB 2™: OMG Certified Expert in BPM™ Certification is the gateway to a rewarding career in BPM. To pass the interview, you ought to showcase your model-based knowledge and hands-on skills as a productive BPM project member. Moreover, an awareness of industry reference models and quality, metrics, and governance frameworks will further heighten your chances of getting hired. You must be able to prove that you can be a valuable asset to the organization. You can go through our OCEB 2™ online tutorial to revise your concepts and learn the various preparatory resources available for strengthening your expertise, along with numerous Free Practice Tests.
Every interview is different. The questions you are asked will depend on the type of job you’re interviewing for, the employer’s needs, and your skills and experience as they relate to the role. While there is no way to prepare for every possible question, there are several that stand out as popular interview questions. So here is a list of top OCEB 2™: OMG Certified Expert in BPM™ Interview Questions. Let’s get started right away!
1. What are the 4 stages of the BPM?
Simply put, Business Process Management is nothing but a systematic approach for one to understand, improve, and manage any organization. Ideally, it has four phases namely, document, assess, improve, and manage.
2. Why do companies adopt BPM as a management strategy?
Business Process Management (BPM) offers organizations a way to align business functions with customer needs, enabling executives to determine how to deploy, monitor, and measure company resources. When properly executed, BPM can enhance efficiency and productivity, reduce costs and minimize errors and risk – thereby optimizing results.
3. Can you highlight the biggest benefit of using BPM technologies?
- Risk reduction.
- Better organizational control.
- Optimized processes.
- Increased agility.
- Improved collaboration.
- Workflow automation.
- Ensured compliance.
- Overview of organizational goals.
4. How are BPO and BPM interrelated?
Business process management (BPM) refers to the management of processes within an organization, while business process outsourcing (BPO) is a way of thinking about those processes. The level of BPO thinking in an organization can be measured by how much its employees know about the different business processes that exist within the company—for example, whether they know which steps they take in the sales process or whether they understand how their own jobs fit into other processes.
5. How would you define business processes?
Business processes are collections of activities and tasks that, when linked together, result in the delivery of a service or product to a client. Many also consider business processes to be the means by which organizations accomplish their goals.
6. What are the five core business processes?
- Project Management
- Human Resource Management
- Accounting and Finances
- Marketing and Sales
- Business Development
7. What are the seven steps of the business process?
- Step 1: Define your goals.
- Step 2: Plan and map your process.
- Step 3: Set actions and assign stakeholders.
- Step 4: Test the process.
- Step 5: Implement the process.
- Step 6: Monitor the results.
- Step 7: Repeat.
8. Could you explain the basic components of business processes?
- Firstly, a business process consists of activities, facilities, and information.
- Here, activities transform the resources and the information of a particular type into resources and information of some other type
- Also, the Facilities are identified as structures that are used within the business process.
9. What is meant by the As-is process analysis?
As-is maps help you see where your processes are, while to-be maps help you plan how you want them to be. As-is maps identify gaps and problems with current operations. Then, you can use the information from that map to create a new to-be map, outlining steps for improvement.
10. What do we mean by the To-be process?
The To Be process helps you create a model of your organization’s future processes. By discussing the To Be with people who will be impacted by changes, you can get their buy-in on how those changes will affect them and the organization.
11. How does Business Process Management improve efficiency?
Business Process Management solutions allow companies to update their workforce tasks automatically, rather than manually. This helps companies increase the performance of their staff by improving communication between departments.
12. What is the difference between process mapping and process Modelling?
Process mapping is a way to visually display the steps of an activity or business process. It is often used as a reference for processes that are already in place, whereas process modeling can be used to simulate or optimize a process.
13. Could you explain the functional type of organization?
A functional organization is a common type of organizational structure in which smaller groups are formed within the larger organization to focus on specialized areas, such as IT, finance, and marketing.
14. How are the process-oriented organizations different from the functional organizations?
Functional organizations are organized in terms of their main functions, like production, marketing, and sales. Process organizations incorporate staff interactions between these business functions, or across organizational lines.
15. What additional features are goof to be included in process management?
- easy modeling of processes and forms
- enterprise architecture modeling
- project management integration
- data capture, management, and analysis
- social collaboration features
- mobility
- choice of on-premises or cloud deployment.
16. What is a process stakeholder and the roles of process stakeholders?
Stakeholders are individuals and groups that have a vital role in the process. They are those who carry out the process, those who provide inputs to it, and those who are affected by or can affect the outcome of a process either negatively or positively.
17. What is the difference between ERP and BPM?
Although BPM and ERP systems share similar foundations, ERP tends to be limited to organizational functions. ERP might be a good fit for you if you are looking to automate some core business processes. However, if you want to focus more on process than on organizational functions, then BPM may be the better choice.
18. How is CRM different from BPM?
BPM refers to a process, as well as the software that supports it, encompassing a broad range of applications compared to CRM, which is a specific application for customer relations. Just as a house encompasses many rooms, BPM software may contain CRM functionality.
19. How are BPM and workflow different?
BPM is a set of techniques for designing, implementing, and managing business processes. Whereas workflow is a component of BPM, it focuses more on task management and how less complex individual processes get accomplished.
20. How would you define the business motivation?
The Business Motivation Model (BMM) is a tool that helps enterprises react to the changing world around them. An enterprise can acquire a BMM modeling tool and then use it to create its own BMM and populate the model with business information specific to that enterprise.
21. What are the core concepts of business motivation modeling BMM )?
- Ends: what (rather than how) the company wants to achieve
- Means: how the business intends to accomplish its ends
- Directives: rules and policies constraining or governing the already available means.
22. Could you explain what is BPMN used for?
Business Process Model and Notation (BPMN) is a set of diagrams designed to visually describe business processes. It enables the flow of data between independent processes and offers a rich set of semantic attributes for describing process behavior.
23. How would you define the APQC Process Classification Framework?
APQC’s Process Classification Framework® (PCF) is the foremost taxonomy of business processes, allowing organizations to track and compare their performance internally and externally. It forms the basis for many projects related to business processes.
24. Could you elaborate on the SCOR model and its significance?
As a management tool, the supply chain operations reference model (SCOR) is used to discuss, improve, and communicate supply chain management decisions inside and outside a company. Business processes are described in the model, including the steps needed to satisfy a customer’s needs.
25. What is meant by the term value chain in business model?
A value chain is the series of business activities and processes involved in creating a product or performing a service. It can include multiple stages of a product or service’s lifecycle, including research and development, sales and everything in between.
26. What is the difference between Six Sigma and balanced scorecard?
The Balanced Scorecard and Six Sigma are two tools used in performance assessment. The Balanced Scorecard is a framework for transforming strategic goals into work matrices, while Six Sigma is an organizational approach to improving operational excellence.
27. What are the four main implementing strategies on balanced scorecard?
Balanced scorecards are based on four major categories or perspectives for implementation of strategy, namely: financial, customer, internal business, and innovation and learning.
28. Could you name the four perspectives of a balanced scorecard?
- learning and growth
- business processes
- customer perspectives
- financial data
29. Why is Sarbanes Oxley (SOX) compliance necessary?
In order to prevent fraud in financial reporting, the SOX Act requires companies listed on U.S. exchanges to implement controls. Organizations can incur significant costs as a result of SOX compliance, which is among the time-consuming requirements of compliance.
30. Can you name the four SOX controls?
- control environment
- risk assessment
- control activities
- information and communication
- monitoring
