MB-920: Microsoft Dynamics 365 Fundamentals Finance and Operations Apps
The MB-920: Microsoft Dynamics 365 Fundamentals Finance and Operations Apps exam covers the features and capabilities of Microsoft Dynamics 365 finance and operations apps. If you have broad exposure to the enterprise resource planning (ERP) capabilities of Dynamics 365 and understand the fundamentals of how finance and operations apps fit in within the overall Microsoft ecosystem—this certification is for you.
This Microsoft MB-920 certification expands your technical horizons and thereby increases your employability. To pass the test, though, you’ll need the right resources. These Tutorials and Preparatory Guide will be a goldmine of knowledge that will get you off in the right direction. But, before we get started on your exam preparation, let’s have a look at the basics.
Target Audience
The Microsoft MB-920 certification is specially designed for:
- IT professionals who want to highlight their broad understanding of the applications they work with
- Technical professionals and business decision makers who are exploring how Dynamics 365 functionality can integrate with apps they’re using
- Business stakeholders and others who use Dynamics 365 and want to demonstrate that they understand the fundamentals of the platform
- Developers who want to show a deeper understanding of business operations, finance, and ERP
- Students, recent graduates, and people changing careers who want to make the most of Dynamics 365 finance and operations apps to move to the next level
Prerequisites
Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of financial principles and business operations.
Exam Details: Microsoft MB-920
The Microsoft MB-920 exam is a part of Microsoft 365 certifications. All Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP) exam questions are in the format of Multiple Choice and Multi-Response Questions. Moreover, you get 60 minutes to complete the 40 to 60 MB-920 questions. Further, the exam is available in the English language only.
| Exam Name | Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP) |
| Exam Code | MB-920 |
| Exam Duration | 60 mins (Seat Time:80 minutes) |
| Exam Format | Multiple Choice and Multi-Response Questions |
| Exam Type | Microsoft 365 |
| Number of Questions | 40-60 Questions |
| Exam Fee | $99 USD |
| Exam Language | English |
| Pass Score | 700 (on a scale of 1-1000 |
Exam Retake Policy
Microsoft allows 5 attempts per year for a specific exam. The exam retake policy for Microsoft MB-920 exam is as follows-
- If a candidate is not able to clear the exam on the first attempt, the candidate must wait at least 24 hours before retaking the exam.
- If a candidate does not clear the exam the second time, candidate must wait at least 14 days before retaking the exam a third time.
- A 14-day waiting period is also there for the fourth and fifth subsequent exam retakes.
Cancellation and Reschedule Policy
Microsoft allows free cancelling of the Exam within 24 hours prior to your scheduled appointment. But, if you fail to show up on your exam day without rescheduling or cancelling your exam, Microsoft reserves all rights to forfeit your entire exam fee. Rescheduling and Cancellation of your scheduled exams can be done through the Certification Dashboard.
Exam FAQ
To gain more clarity about the exam policies visit Microsoft MB-920 FAQs
Course Outline | Microsoft MB-920
The next critical move is to understand the MB-920 exam’s course outline. It acquaints you with the exam format. There are six domains in the test. The percentage next to each domain denotes how important the domain is in the exam. These domains are also subdivided into subtopics to provide additional information about the exam course. To succeed, you should tailor your studies around these exam topics.
Describe Dynamics 365 Supply Chain Management (20–25%)
Describe Supply Chain Management core capabilities
- Describe use cases and Supply Chain Management capabilities and features (Microsoft Documentation: Dynamics 365 Supply Chain Management capabilities)
- Describe the order-to-cash process
- Describe the procure-to-pay process
- Describe products and release products
- Describe product masters records, product variants, and product dimensions
- Describe pricing and discounts in relation to trade agreements
- Describe picking, packing, and reserving inventory
Describe manufacturing strategies
- Describe lean, discrete, and process manufacturing
- Describe bills of materials (BOMs), routes, and operations as they relate to production orders (Microsoft Documentation: Bills of materials and formulas)
- Describe shop floor management
- Describe master planning (Microsoft Documentation: Master planning)
Describe inventory and warehousing capabilities
- Describe costing methods
- Describe on-hand inventory capabilities (Microsoft Documentation: On-hand inventory report (InventOnhand))
- Describe inventory reservations, picking and packing, replenishment, and shipments
- Describe use cases for Warehouse Management Systems (WMS)
- Describe use cases for Transportation Management Systems (TMS)
Describe Dynamics 365 Finance (20–25%)
Describe Finance core capabilities
- Describe Finance capabilities and features
- Describe organization and legal entities
- Describe tax capabilities
Describe general ledgers
- Describe charts of accounts including main accounts, balance sheets, and income statements (Microsoft Documentation: Prepare Financial Reporting with Financial Data and Account Categories, Main account types)
- Describe journaling concepts
- Describe financial dimensions and dimension set concepts (Microsoft Documentation: Financial dimensions, Financial dimension sets)
- Describe periodic financial processes (Microsoft Documentation: Periodic credit management tasks)
Describe accounts payables and accounts receivables
- Describe core accounts payable components including vendors, purchase orders, and vendor invoices (Microsoft Documentation: Vendor invoices overview, Accounts payable home page)
- Describe vendor payments and settlements including three-way matching concepts (Microsoft Documentation: Three-way matching policies, Vendor payment overview)
- Describe core accounts receivable components including customers, customer invoices, and free text invoices (Microsoft Documentation: Accounts receivable home page, Explore accounts payable and accounts receivable in Dynamics 365 Finance)
- Describe credit and collection processes (Microsoft Documentation: Credit and collections overview)
Describe expense management, fixed asset management, and budgeting
- Describe cash and bank management concepts (Microsoft Documentation: Cash and bank management home page)
- Describe expense management capabilities (Microsoft Documentation: Expense management overview)
- Describe fixed asset management capabilities (Microsoft Documentation: Fixed assets home page)
- Describe budgeting capabilities (Microsoft Documentation: Budget control overview, Budgeting home page)
Describe Dynamics 365 Commerce (10–15%)
Describe Commerce core capabilities
- Describe Commerce channels
- Describe channel management concepts (Microsoft Documentation: Define channel attributes, Channel database extensions)
- Describe product hierarchies and assortments
- Describe pricing and discounts
- Describe e-commerce capabilities, including business-to-business (B2B) and business-to-customer (B2C)
Describe Commerce clienteling and Dynamics 365 Fraud Protection
- Describe customer loyalty concepts (Microsoft Documentation: Loyalty overview)
- Describe how to create personalized customer using clienteling
- Describe how Fraud Protection reduces fraudulent activities in the system (Microsoft Documentation: Overview of Dynamics 365 Fraud Protection)
Describe Dynamics 365 Human Resources (10–15%)
Describe Human Resources core capabilities
- Describe workers and positions (Microsoft Documentation: Positions, New worker positions)
- Describe the hire-to-retire process
- Describe leave and absence capabilities
- Identify integration options between Human Resources and LinkedIn
- Describe compensation and benefits capabilities (Microsoft Documentation: Benefits management overview, Compensation plans)
Describe personnel management capabilities
- Describe self-service capabilities (Microsoft Documentation: Using self-service sign-up in your organization)
- Describe employee training and certification features
- Describe performance management capabilities
Describe Dynamics 365 Project Operations (10–15%)
Identify Project Operations capabilities
- Describe project-based services and project types (Microsoft Documentation: Microsoft Project service description, Project management and accounting overview)
- Describe project sales capabilities (Microsoft Documentation: Dynamics 365 Project Operations)
- Describe project contract capabilities (Microsoft Documentation: Project contract)
- Describe project pricing capabilities (Microsoft Documentation: Project pricing)
- Describe the project lifecycle including project invoicing and revenue recognition (Microsoft Documentation: Dynamics 365 Project Operations)
Describe project planning and management capabilities
- Describe project planning, scheduling, and resourcing capabilities (Microsoft Documentation: Explore the project planning and execution capabilities of 365 Project Operations)
- Describe work breakdown structures (WBS) (Microsoft Documentation: Work breakdown structures overview, Create a work breakdown structure (WBS))
- Describe project cost tracking capabilities including time and expense costs (Microsoft Documentation: Labor cost tracking on projects)
Describe the finance and operations core functionality (15–20%)
Describe the finance and operations apps
- Describe Enterprise Resource Planning (ERP)
- Describe finance and operations apps use cases
- Explore the finance and operations user interface
Describe reporting and integration capabilities in finance and operations apps
- Describe built-in reporting capabilities including workspaces
- Describe options for analyzing data by using Power BI
- Describe Microsoft Office 365 integration capabilities, including Microsoft Excel, SharePoint, and Teams
- Describe Microsoft Power Platform integration options
- Describe Business Events integration capabilities
Preparatory Guide for Microsoft MB-920
In order to prepare for an exam, a lot of hard work and discipline are needed. It is the secret to a successful career and provides you with many opportunities. Obtaining Microsoft Certification takes time, commitment, zeal, determination, and an open mind, and it is not something that can be accomplished overnight. Throughout the journey, our Microsoft MB-920 Study Guide will accompany you at all times. Stick to it if you want to pass the test on the first attempt.
Review the Exam Objectives
Before embarking on any journey, it is important to have a good understanding of what one is getting into. As a result, the most critical part of the exam preparation is going over each test goal. To get a better picture, go to the exam’s official website. Since it is the most reliable source for all exam-related material. Likewise, you should understand each and every exam domain:
- To begin with, Describe Dynamics 365 Supply Chain Management (25-30%)
- Then, Describe Dynamics Finance (20-25%)
- Also, Describe Dynamics 365 Commerce (10-15%)
- Moreover, Describe Dynamics 365 Human Resources (5-10%)
- Further, Describe Project Operations (10-15%)
- Finally, Describe shared features (10-15%)
Explore your Learning Resources
It is important to choose the appropriate learning materials. In reality, there are several options available for the Microsoft MB-920 exam. This makes determining which resources are true and credible challenging. Here is a comprehensive list of all the essential tools that will assist you in passing this exam with ease.
Microsoft Learning Paths
Microsoft offers various Learning paths to help you gain the skills needed for this exam. The Microsoft MB-920 learning paths include:
- Firstly, Learn the Fundamentals of Microsoft Dynamics 365 Supply Chain Management
- Secondly, Learn the Fundamentals of Microsoft Dynamics 365 Finance
- Thirdly, Learn the Fundamentals of Microsoft Dynamics 365 Commerce
- Also, Learn the Fundamentals of Microsoft Dynamics 365 Human Resources
- Moreover, Learn the Fundamentals of Microsoft Dynamics 365 Project Operations (ERP)
Instructor Led Training
Online courses and instructor-led training planned by professionals in the field of subject matter are a great resource for your preparation. They aid in the development of strong conceptual components as well as the clarification of doubts. In addition, the classes have some high-quality notes that can be used as a guide for the exam syllabus. There are numerous reputable websites that provide dependable and high-quality courses. We suggest you to refer the course offered by Microsoft:
Course MB-920T00-A: Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP)
This 2 days course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-lab
Join a Study Group
When studying for an exam, participating in online forums and study groups is extremely beneficial. Study groups allow you to maintain contact with those who are going through similar experiences. They assist you in learning from experts who can provide you with useful exam information. You may also ask your doubts and get them answered. Furthermore, forums are an excellent way to create a group that is essential for understanding others.
Its time for Practice Tests
The most effective and beneficial way to assess the degree of readiness is to take practice tests. They will assist you in identifying vulnerable areas of your planning and reduce the likelihood of potential errors. This method of exam preparation will help you recognise your weaknesses and reduce your chances of making mistakes on exam day. Remember, to take practice tests once you are thorough with your preparations. Boost your confidence with Microsoft MB-920 Practice Exams Now!
