Start preparing for your Next Exam | Use coupon – TOGETHER | Avail 30% discount

300-820 CLCEI :Implementing Cisco Collaboration Cloud and Edge Solutions

  1. Home
  3. 300-820 CLCEI :Implementing Cisco Collaboration Cloud and Edge Solutions
300-820 CLCEI tutorials and prepartory guide

The Implementing Cisco Collaboration Cloud and Edge Solutions 300-820 CLCEI exam tests your knowledge of collaboration cloud and edge solutions. This exam helps you acquire the knowledge and skills to use the tools and systems designed to facilitate team-based collaboration whether in-office or remote. Moreover, it enhances your employability and makes your academic records shine.

Preparing for the exam requires great amount of determination and consistency. You need access to the right resources to ace the exam. We provide you with Tutorials and Preparatory Guide that set you on the right track to achieve the 300-820 CLCEI certification.

About the 300-820 CLCEI exam

This exam provides you with knowledge about Cisco Expressway Series solutions enabling business-to-business (B2B) calls, Cisco Mobile, remote access, authentication options, and additional Cisco Expressway Series features. It includes the following:

  • Cisco Unified IM and Presence
  • Expressway configurations
  • Cisco WebEx Teams hybrid and emerging technologies

Certification Details

Achieving CCNP Collaboration certification proves your skills with collaboration solutions. To earn CCNP Collaboration certification, you pass two exams: one that covers core collaboration technologies and one collaboration concentration exam of your choice.

  • The core exam focuses on your knowledge of collaboration infrastructure. Also, the core exam is also the qualifying exam for CCIE Collaboration certification. 
  • Concentration exams focus on emerging and industry-specific topics.

Core exam: 350-801 CLCOR  Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Concentration exams

Implementing Cisco Collaboration Applications (300-810 CLICA)

  • 300-815 CLACCM Implementing Cisco Advanced Call Control and Mobility Services
  • 300-820 CLCEI Implementing Cisco Collaboration Cloud and Edge Solutions
  • 300-835 CLAUTO Automating and Programming Cisco Collaboration Solutions

Target Audience

This course is designed for professionals in job roles such as:

  • Collaboration engineers
  • Collaboration administrators

Exam Details

Familiarising yourself with the exam details is an important step before beginning with your preparations. Lets discuss the basic exam details and polices. The 300-820 CLCEI exam 90-minute exam. It includes Multiple Choice questions which are available in English language only,

Exam Name Implementing Cisco Collaboration Cloud and Edge Solutions
Exam Code 300-820 CLCEI
Exam Duration 90 mins
Exam Format Multiple Choice
Validity 3 Years
Exam Fee $300 USD
Exam Language English

Prerequisites

Before taking this exam, you should have the following knowledge and skills:

  • Understanding of networking technologies
  • Understanding voice and video
  • Knowledge of Cisco collaboration core technologies
  • Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
  • Collaboration call control fundamentals of Cisco Unified Communications Manager

Scheduling the exam

To schedule the exam follow the steps-

  • Firstly, Log into your account at Pearson VUE.
  • Then, Select Proctored Exams and enter the exam number, 300-820..
  • Further, Follow the prompts to register.

Exam Result

Right after completing your exam, you will receive your score report which will be imprinted with your digital photo, captured during admission. The result will also contain a section-wise score breakout along with the passing score. Moreover, you will have the option to share this photo-imprinted score reports with employers. You can also decide to provide them with preferred online access, for verification purposes, at the Authenticate score report. You can confirm the online photo and exam score results on the Pearson VUE candidate tracking webpage. This is an official method.

Exam Retake Policy

If you fail in the exam of Associate, Professional, Specialist, or CCDE level, then you must wait for a period of five (5) calendar days, before becoming eligible for taking a re-attempt. Once you have passed the exam, you must wait for a minimum of 180 days before becoming eligible to take the same exam, with an identical exam number.

Re-certification Policy

Your Cisco 300-910 DEVOPS certification will be valid only for a period of three years. After three years you will have to re-certify yourself to gain desired benefits. You can re-certify yourself by completing education activities, by taking exams, or by a combination of both. These are the ways available for re-certification.

  • Firstly, Take an exam
  • Secondly, Attend Cisco Live training sessions
  • Thirdly, Author content
  • Also, Complete online training courses
  • Further, Complete instructor-led training
  • Moreover, Three-year re-certification requirement

Exam FAQ

To gain more clarity about the exam details and policies visit Cisco 300-820 CLCEI FAQ

300-820 CLCEI FAQ

Exam Course 300-820 CLCEI

The course outline includes descriptive details about the exam domains. These domains cover various subtopics. This is to help candidates prepare for the exam by identifying specific content within each topic that may be tested. The 300-820 CLCEI exam has following 4 domains:

Domain 1: Key Concepts (25%)

  • 1.1 Describe the complications of NAT in a Collaboration environment
  • 1.2 Describe the purpose of ICE, TURN and STUN
  • 1.3 Describe Expressway media traversal
  • 1.4 Describe protocol interworking on the Expressway
    • 1.4.a SIP < > H.323
    • 1.4.b IPv4 and IPv6
  • 1.5 Describe Expressway Licensing
    • 1.5.a Option keys
    • 1.5.b Release key
    • 1.5.c License consumption
  • 1.6 Describe SIP media encryption mode
    • 1.6.a Auto
    • 1.6.b Force encrypted
    • 1.6.c Force unencrypted
    • 1.6.d Best effort
  • 1.7 Describe Expressway Core dial plan elements
    • 1.7.a Transforms
    • 1.7.b Search rules
    • 1.7.c Zones
    • 1.7.d Regular expressions
    • 1.7.e Pipes and links
  • 1.8 Describe key Expressway settings
    • 1.8.a DNS
    • 1.8.b Network interfaces
    • 1.8.c Certificates
    • 1.8.d QoS
    • 1.8.e Clustering
    • 1.8.f Network firewall rules
  • 1.9 Describe Expressway backup and restore procedure (stand alone and cluster)

Domain 2: Initial Expressway Configurations (25%)

  • 2.1 Configure key Expressway settings
    • 2.1.a DNS
    • 2.1.b Network interfaces
    • 2.1.c Certificates
    • 2.1.d QoS
    • 2.1.e Clustering
    • 2.1.f Network firewall rules
  • 2.2 Configure Expressway Core dial plan elements
    • 2.2.a Transforms
    • 2.2.b Search rules
    • 2.2.c Zones
    • 2.2.d Regular expressions
    • 2.2.e Pipes and links
    • 2.3 Configure toll fraud prevention on Expressway series (no custom CPL scripts)
  • 2.4 Configure a Business to Business (B2B) collaboration solution
    • 2.4.a DNS records (focus on Microsoft DNS)
    • 2.4.b Certificates (focus on Microsoft CA)
    • 2.4.c Traversal Zones
    • 2.4.d Neighbor Zones
    • 2.4.e Transforms
    • 2.4.f Search rules
    • 2.4.g SIP trunk integration with Cisco Unified Communications Manager
  • 2.5 Troubleshoot a Business to Business (B2B) collaboration solution
    • 2.5.a DNS records (focus on Microsoft DNS)
    • 2.5.b Certificates (focus on Microsoft CA)
    • 2.5.c Traversal Zones
    • 2.5.d Neighbor Zones
    • 2.5.e Transforms
    • 2.5.f Search rules
    • 2.5.g SIP trunk integration with Cisco Unified Communications Manager

Domain 3: Mobile and Remote Access (25%)

  • 3.1 Configure a Mobile and Remote Access (MRA) solution
    • 3.1.a DNS records types (not platform-specific)
    • 3.1.b Certificates (not platform specific, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
    • 3.1.c Unified Communications traversal zones
    • 3.1.d Unified Communications configuration on Expressway
    • 3.1.e HTTP allow list
    • 3.1.f SIP trunk security profile on Cisco Unified Communications Manager
  • 3.2 Troubleshoot a Mobile and Remote Access (MRA) solution
    • 3.2.a DNS records (focus on Microsoft DNS)
    • 3.2.b Certificates (focus on Microsoft CA, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
    • 3.2.c Unified Communications traversal zones
    • 3.2.d Unified Communications configuration on Expressway
    • 3.2.e HTTP allow list
    • 3.2.f SIP trunk security profile on Cisco Unified Communications Manager

Domain 4: Cisco WebEx Technologies (25%)

  • 4.1 Describe the signaling and media flows used in a Cisco WebEx Video Mesh deployment
  • 4.2 Configure WebEx Hybrid Services/Connector
    • 4.2.a Calendar Service (Office 365, Microsoft Exchange, One Button to Push)
    • 4.2.b Message Service (Deployment requirements; expressway requirements, certificates, Call Manager pre-requisites, IM&P prerequisites, deployment models)
    • 4.2.c Directory Services (Deployment requirements; deployment models, infrastructure requirements, active directory configuration, synchronization, WebEx user service assignment)
    • 4.2.d Video Mesh (Deployment requirements including; bandwidth, clustering, endpoint support, video call capacity, ports and protocols, deployment    models)
  • 4.3 Describe Cisco Jabber for Cloud and Hybrid deployments with Cisco WebEx Messenger

Preparation Guide for Cisco 300-820 CLCEI

Industry recognised certification from Cisco help you gain a competitive edge over other candidates. Moreover, earning a professional certification enhances your employability and demonstrates your capability. You need to study and prepare well for this exam. The Preparatory Guide keeps you loaded with the right resources and bridges the gap for your dream job. This guide is surely your way ahead to crack the exam and pass it with flying colours.

300-820 CLCEI preparatory guide

Step 1- Always start with the exam objectives

The first and the foremost step is to review exam objectives. You must have a clear idea about the exam policies and course structure. Make sure you visit the Official Website of Cisco 300-820 exam to have clarity about the same. You must also download the course outline and review all the exam objectives.  This will help you prepare better for the exam.

  • Key Concepts (25%)
  • Initial Expressway Configurations (25%)
  • Mobile and Remote Access (25%)
  • Cisco WebEx Technologies (25%)

Step 2- Explore your learning resources

We cannot stress enough that only finding the right learning resources will allow you to understand each and every domain properly. These resources are meant to supplement your learning experience and exam preparation. Lets discuss some of the very important resources that you must refer:

Cisco Digital Learning

The Digital Learning Paths by Cisco is designed to help you quickly find what you are looking for by organizing the content according to the exam topics. There are various activities for each exam domains to provide you ultimate clarity of the exam concepts. You need to be logged in to the Cisco Learning Network to access these learning activities

Enrol for Training Course

 The training courses by experts and qualified professionals gives an additional edge to your preparations. They help you gain hands-on experience in using Cisco Expressway software for secure, remote access for phones, endpoints, smartphones, tablets, video, and other communication devices to support non-traditional workspaces. These training courses supplement your learning experience and help you achieve this professional-level certification

Cisco offers its won training course for you to prepare better for the exam.  The courses are available as follows:

  1. Instructor-led training :The Instructor-led training course offers 5 days in the classroom with video demos.
  2. Virtual instructor-led training :The Virtual instructor-led training provides 5 days of web-based classes with video demos
  3. E-learning :This E-learning offers 5 days equivalent to classroom training
  4. Private Group Training: Private group training brings the Cisco classroom experience to your office, or to an offsite location of your choice. This training is a convenient, cost-effective choice for groups with many people who all need the same training

Step 3- Join an Online Community

Since there are so many distractions around us. Online forums and study groups can turn out to be beneficial for candidates. They are indeed a great way to prepare for the300-820 CLCEI Exam. The best way to get in touch with other candidates is through study forums or online groups. Moreover, you can ask a question related to the topic you’re having difficulty with. Also, such groups provide regular insights about the exams. The discussions are really beneficial for you to excel the exam

Step 4- Self Evaluate with Practice Tests

This final step of your preparations is attempting practice tests. Self-evaluation is the key and these practice tests also help you identify your weaknesses. Attempt multiple tests to improve your preparations. Most importantly, practice tests are significant to familiarise yourself with the exam format.. You get to practice time management skills as well. Remember to refer the practice tests from authentic sources only. These practice tests will surely boost your confidence and make yourself exam ready. Start practising Now!

300-820 CLCEI free practice tests
Get ready to boost your learning and ace the 300-820 CLCEI Exam. Start your Preparations Now!
Menu