CIS-Hardware Asset Management (HAM) FAQ
What is the CIS-Hardware Asset Management (HAM) exam?
The CIS-Hardware Asset Management (HAM) Exam has been developed to validate the skills and knowledge of the candidate to contribute towards the configuration, implementation, and maintenance of the ServiceNow ITSM Asset Management and handling the ServiceNow Hardware Asset Management (HAM) applications.
Who should take the CIS-Hardware Asset Management (HAM) exam?
The Certified Implementation Specialist – Hardware Asset Management (HAM) exam is suitable for ServiceNow customers, partners, sales engineers, employees, and others interested in becoming a ServiceNow HAM Certified Implementation Specialist.
What are recommended knowledge for the exam?
The CIS-Hardware Asset Management (HAM) exam requires six months of field experience participating in ServiceNow deployment projects or maintaining ServiceNow instances as well –
- Participate in at least two ServiceNow deployment projects, specifically ITSM Asset Management and Hardware Asset Management (HAM)
- Knowledge of industry concepts, terminology, acronyms, and initialisms
What are the topics covered in the CIS-Hardware Asset Management (HAM) exam?
The exam covers the following topics –
- Understand IT Asset Management Overview & Fundamentals (20%)
- Understand Data Integrity – Attributes and Data Sources (27%)
- Practical Management of IT Assets (30%)
- Understand Operational Integration of IT Asset Management Processes (18%)
- Financial Management of IT Assets (5%)
How to register for the examination?
After completing the prerequisites and training, the candidate will be given a voucher to use to register for the exam on the ServiceNow webassessessor website. Each test taker has the option of taking the test in an Approved Testing Center or as an online delegated test throughout the recruitment process.
In all cases, the Ensured Implementation Specialist test is run utilizing a trustworthy, appealing client interface created specifically for ServiceNow tests. The Kryterion testing system is used all around the world, and each location provides a secure and comfortable atmosphere for testing. Candidates can also have the test proctored if they take it online. You can take the exam on your own machine in this testing environment if certain requirements are met.
How many questions are there in the examination?
There are in total 60 multiple choices and multi-response questions.
What is the exam fee?
This examination will cost you $125 USD.
What is the total exam duration?
You are given 150 minutes to complete the examination.
