ServiceNow Certified Application Specialist – Performance Analytics
Certifications have now become an essential part of job culture in order to keep one updated and ahead of others. The ServiceNow Application Specialist – Performance Analytics exam certifies that a successful candidate has the skills and essential knowledge to perform the configuration, implementation, and maintenance of a ServiceNow Performance Analytics solution. Today, the concept of survival of the fittest rules the job market and to make yourself a preferred candidate, one has to be updated in every domain. The certifications help to prove your skills to your superiors and help you to stand out in the crowd. Let us get into the detail of this valuable credential.
What is ServiceNow Certified Application Specialist – Performance Analytics Exam?
TheServicenow Certified Application Specialist Performance Analytics exam certifies that a successful candidate has the skills and essential knowledge to perform the configuration, implementation, and maintenance of a ServiceNow Performance Analytics solution. The Certified Application Specialist – Performance Analytics exam is available to ServiceNow customers, partners, employees, and other practitioners interested in becoming ServiceNow Performance Analytics Certified Specialists.
Exam overview
Familiarising with the exam details is important before heading towards your preparation journey. The Certified Application Specialist – Performance Analytics Exam Questions are in Multiple-choice and Multiple Select format. You get 90 minutes to complete the 60 questions of this exam. Also, the Certified Application Specialist – Performance Analytics cost is $150
- Exam Name: ServiceNow Certified Application Specialist – Performance Analytics
- Number of Questions: 60
- Time allowed: 90 minutes
- Exam Format: Multiple-choice, Multiple Select
- Exam fee: $150
- Registration platform: Webassessor
ServiceNow Certified Performance Analytics Specialist Sample Question
Prerequisites
ServiceNow requires the completion of the following prerequisite training course(s) in preparation for the Certified Application Specialist exam. Information provided in the following ServiceNow training course(s) contain source material for the exam.
- Performance Analytics Essentials
- Performance Analytics Fundamentals
- Responsive Dashboards
- Performance Analytics Widgets
- Performance Analytics Advanced
Additional Recommended Experience
- Six (6) months field experience participating in ServiceNow Performance Analytics implementation projects deploying out-of-the box content as well as building custom reports and Performance Analytics objects such as KPIs, widgets, dashboards, and collection jobs.
- General familiarity with industry terminology, acronyms, andinitialisms
Exam Results
After completing and submitting the exam, a pass or fail result is immediately calculated and displayed to the candidate. More detailed results are not provided to the candidate by ServiceNow.
Retake policy
If a candidate fails to pass an exam, they may register to take the exam again up to three more times for a cost of $150.
Check: ServiceNow Certified Application Specialist – Performance Analytics Interview Questions
Other exam policies
It is very important to be in terms with the exam related policies and terms & conditions. You can gather all the information from the official site.
Or, to know more visit: ServiceNow Performance Analytics FAQs
Exam syllabus
Architecture and Deployment – 10%
- List the Performance Analytics solution components (Service Now Documentation: Performance Analytics concepts)
- Define Deployment Tasks and Sequence (Service Now Documentation: Create a deployment phase)
- Identify Common Use Cases
- Recognize Personas and Stakeholders (Service Now Documentation: Effective user personas)
Configure Indicators and Indicator Sources – 26%
- Configure Source Conditions and Facts Tables (Service Now Documentation: Facts table, Field and Conditions selection)
- Distinguish between Indicator Types (Service Now Documentation: Set up indicators)
- Define Indicator Configuration Properties (Service Now Documentation: Performance Analytics properties)
- Create Aggregation Scripts (Service Now Documentation: GlideAggregate)
Configure Breakdowns and Breakdown Sources – 22%
- Configure Breakdown Sources (Service Now Documentation: Define a breakdown source)
- Perform Breakdown Mappings (Service Now Documentation: Create a breakdown mapping on a breakdown record)
- Create Breakdown Matrix and apply Exclusions (Service Now Documentation: Collect and manage a matrix of breakdowns)
- Create Scripts for Scripted Breakdown Mappings (Service Now Documentation: Assign and map breakdowns)
- Configure Bucket Groups (Service Now Documentation: Bucket groups for breakdown sources)
Data Collection – 12%
- Define the Data Collection Process Flow (Service Now Documentation: Data collection process and logging)
- Configure Collection Configuration Properties (Service Now Documentation: Configure blueprint catalog properties)
- Fine-Tune and Troubleshoot Collection (Service Now Documentation: Troubleshooting tools)
Data Visualization – 23%
- Build Performance Analytics Widgets (Service Now Documentation: Performance Analytics widgets)
- Configure and apply Interactive Filters (Service Now Documentation: Interactive Filters)
- Choose the Appropriate Visualization (Service Now Documentation: Data Visualization Options in ServiceNow)
- Create Dashboards and Manage Access (Service Now Documentation: Dashboard permissions)
- Manage Dashboard Performance (Service Now Documentation: Performance Analytics dashboards)
Administration and Solutions – 7%
- Manage Configurations using the Admin Console (Service Now Documentation: Performance Analytics Admin Console)
- Accelerate deployment with Content Packs (Service Now Documentation: Performance Analytics content packs)
- Perform Diagnostics and Troubleshooting (Service Now Documentation: Performance Analytics diagnostics)
- Configure Spotlight (Service Now Documentation: Setting up Spotlight)
Certified Application Specialist – Performance Analytics Study Guide
There is no end to number of resources that can be used for preparation. You must be very careful while choosing the resources as this will determine how well will you be performing in the exam. let us look at handful of resources –
Books and e-books
Books are the best valued resources and first resource that comes to our mind when we thin of preparing for any exam. You can find multiple books online or can refer to libraries and bookstores. There are even fantastic books online that can be very useful in preparation.
Online communities and blogs
These are the platforms where you can find people with similar interests. So, you can ask your doubts without any hesitation over the communities and can read quality content over the bogging platforms. You can even know about the study strategy that successful candidates adopted. You can pool the resources and even get to know about various other study resources.
Online classes and instructor led training
Online courses and instructor led Certified Application Specialist – Performance Analytics Trainings are the one of the best ways of preparing. They are prepared by the experts of the subject matter and are reliable enough. They can help you build strong conceptual understanding and there are many reliable sites that provides with the online courses and other quality content.
Sample papers and practice tests
Make sure that you have practiced enough before taking the written exam. practicing more and more will help in identifying the weak portions and remove the loopholes in your preparation. This is the best way to judge how well you are prepared. You can try a free Certified Application Specialist – Performance Analytics Practice Exam now! Practicing more and more will even make you confident and you will feel less strange on the day of the examination.
