Exam MB-901: Microsoft Dynamics 365 Fundamentals

Microsoft Dynamics 365 Fundamentals (MB-901) exam covers the positioning and benefits of adopting Dynamics 365. For this exam, candidates should have a functional understanding of Dynamics 365 capabilities and Microsoft cloud computing. Moreover, they should have a general knowledge or a relevant working experience in an Information Technology (IT) environment. Candidates must have a basic knowledge and understanding of the business scenarios. Also, they should have experience in addressing business, legal, and security requirements for IT projects.

Exam MB-901: Microsoft Dynamics 365 Fundamentals is retiring on June 30, 2021. Two replacements exams, Microsoft MB-910, and MB-920 are available.

Skills Enhancement

Candidates applying for the MB-901 exam will able to develop various skills and knowledge in:

Distinguishing between the different Dynamics 365 applications
Articulating the business value and core functionality of the Dynamics 365 apps
Describing artificial intelligence (AI) and mixed reality (MR)
Defining the digital transformation loop
Describing cloud-based security
Summarizing role-based security in Dynamics 365
Explaining Dynamics 365 reporting options
Describing Office 365 and Dynamics 365 integration

Microsoft Dynamics 365 Fundamentals MB-901 Exam

MB-901 Exam: Learning Objective

Microsoft MB-901 exam validates the candidate’s ability in understanding about Microsoft Dynamics 365, artificial intelligence, mixed reality, the Power Platform, cloud concepts, and cloud security. In addition, this exam also measures their skills and abilities in role-based security in Dynamics 365, Common Data Service, data management framework, Dynamics 365 reporting, and cloud deployment. However, these exam concepts are provided with sections and subsections to make you learn about it in depth.

Learning Path

Microsoft provides candidates access to the learning path that helps them to understand the concepts in a step by step format. For the MB-901 Exam, candidates will get a brief overview of Dynamics 365 applications. They will learn about the concepts that include Dynamics 365 security, reporting, and familiarize you with data and product integrations available. Further, there are various modules provided for MB-901 exam, some of them are:

Introduction to Microsoft Dynamics 365
Principles of cloud computing and deployment
Recognizing Dynamics 365 Security
Connecting and analyzing your Dynamics 365 data
Introduction to Dynamics 365 Sales
Dynamics 365 Field Service Introduction
Introduction to Dynamics 365 Marketing
Dynamics 365 Customer Service Introduction

MB-901: Exam Details

Microsoft Dynamics 365 Fundamentals (MB-901) exam includes a 40-60 number of questions that can be of type like a case study, short answers, multiple-choice, mark review, drag, and drop, etc. However, for completing this exam you will be given a time duration of 120 minutes. And, to pass the exam it is required to score a minimum of 700 (on a scale of 1000). Further, the exam will cost you $99 USD including the additional taxes. Candidates can give the exam in English language.

Exam Scheduling

Microsoft Dynamics 365 Fundamentals (MB-901) exam requires good knowledge and understanding of Dynamic 365 services. However, Microsoft provides two ways to schedule the exam that includes:

Course Structure

Topic 1: Identify Microsoft platform components for Dynamics 365

1.1 Describing integration capabilities

integration across Dynamics 365 apps and Microsoft products (Microsoft Documentation: Integration across dynamics 365 apps, Microsoft Product)
integration with third-party apps (Microsoft Documentation: Third-party Apps)
custom integrations in Dynamics 365

1.2 Describing Dynamics 365 cloud security

encryption (Microsoft Documentation:Encryption)
authentication (Microsoft Documentation: Authentication)
data ownership (Microsoft Documentation: Cloud Security)
data center access (Microsoft Documentation: Cloud Security)
Single Sign-On (SSO)
Data loss protection (DLP) (Microsoft Documentation: Data Loss Prevention)
industry-standard certifications (including GDPR)

1.3 Describing the benefits of role-based security

app role-based security
leveraging security roles (Microsoft Documentation: Security in Finance and operation Apps)
streamlined user experience (Microsoft Documentation: Security in Modern Driven Apps)
out-of-the-box security roles (Microsoft Documentation: Security in Modern Driven Apps)

1.4 Describing the business value of the Microsoft cloud

Azure features used by Dynamics 365 (Microsoft Documentation: Cloud Security, Authentication)
Platform as a Service (PaaS)
Life Cycle Services (LCS)

1.5 Identifying use cases for Power Platform in Dynamics 365

Power Apps and Power BI (Microsoft Documentation: Power BI and Power Apps)
Power Automate (Microsoft Documentation: Power Automate)
AI Builder (Microsoft Documentation: AI Builder)
Power Virtual Agents (Microsoft Documentation: Power Virtual Agents)
Common Data Model (Microsoft Documentation: Common Data Model)

1.6 Describing the benefits of Common Data Service

analytics (Microsoft Documentation: Analytics)
extensibility (Microsoft Documentation: Extensibility)
interoperability (Microsoft Documentation: Interoperability)
consistency (Microsoft Documentation: Consistency)
Common Data Model (Microsoft Documentation: Common Data Model)

1.7 Describing Dynamics 365 reporting capabilities

(Microsoft Documentation: Dynamics 365 Reporting)

built-in reporting
role-based reporting
extensible reporting

Topic 2: Describe artificial intelligence and mixed reality in Dynamics 365

2.1 Describing use cases for Dynamics 365 AI

Dynamics 365 Fraud Protection (Microsoft Documentation: Dynamics 365 Fraud Protection)
Sales Insights in Dynamics 365 (Microsoft Documentation: Sales Insights)
Dynamics 365 Customer Insights
Customer Service Insights in Dynamics 365 (Microsoft Documentation: Customer Service Insights)

2.2 Describing use cases for mixed reality

Dynamics 365 Remote Assist (Microsoft Documentation: Remote Assist)
Guides in Dynamics 365 (Microsoft Documentation: Dynamics 365 Guides)
Dynamics 365 Layouts (Microsoft Documentation: Layouts)

Topic 3: Describe model-driven apps

3.1 Describing the capabilities of Dynamics 365 Sales

dynamics 365 sales automation
pipeline management (Microsoft Documentation: Pipeline Management)
contact management
customer requests and follow up
LinkedIn Sales Navigator (Microsoft Documentation: Microsoft Relationships Sales Solution)

3.2 Describing the capabilities of Dynamics 365 Marketing

lead generation and qualifications (Microsoft Documentation: Lead Generation, Lead Qualification)
customer journey (Microsoft Documentation: Customer Journey)
surveys
landing pages
segmentation (Microsoft Documentation: Segmentation)
event management (Microsoft Documentation: Event Management)
marketing forms

3.3 Describing the capabilities of Dynamics 365 Field Service

Resource Scheduling Optimization (RSO) (Microsoft Documentation: Resource Scheduling Optimization)
Connected Field Service(Microsoft Documentation: Connected Field Service)
service resource scheduling (Microsoft Documentation: Service Resource Scheduling)
proactive customer service
Field Service Mobile (Microsoft Documentation: Field Service Mobile)

3.4 Explaining the capabilities of Dynamics 365 Customer Service

account management (Microsoft Documentation: Account Management)
omnichannel service (Microsoft Documentation: Omnichannel)
case life cycle (Microsoft Documentation: Case Lifecycle)
knowledge articles (Microsoft Documentation: Knowledge Management)
service schedules

Topic 4: Describe Finance and Operations apps

4.1 Describing the capabilities of Dynamics 365 Finance

General Ledger (Microsoft Documentation: Dynamics 365 Finance, General Ledger)
Accounts Payable (Microsoft Documentation: Accounts Payable)
Accounts Receivable (Microsoft Documentation: Accounts Receivable)
project accounting (Microsoft Documentation: Project Management and Accounting)
budgeting (Microsoft Documentation: Budgeting)
global attributes and attribute groups (Microsoft Documentation: Global Attributes)
end to end business processes
real-time cash flow visibility (Microsoft Documentation: Core Product Capabilities)

4.2 Describing the capabilities of Dynamics 365 Human Resources

employee self-service (Microsoft Documentation: Employee Self-service personnel management)
personnel management (Microsoft Documentation: Employee Self-service personnel management)
benefits management (Microsoft Documentation: Benefits Management Overview)
employee development (Microsoft Documentation: Employee Development)

4.3 Describing the capabilities of Dynamics 365 Business Central

finance (Microsoft Documentation: Finance)
supply chain (Microsoft Documentation: Supply Chain)
Purchase Cycle
project management (Microsoft Documentation: Project Management)
sales and service (Microsoft Documentation: Sales and Services)
budgeting (Microsoft Documentation: Budgeting)
when to use Business Central vs other Dynamics 365 products (Microsoft Documentation: When to choose Dynamics 365 Business Central over other Dynamics 365 products)

4.4 Describing the capabilities of Dynamics 365 Supply Chain Management

cost accounting
cost management
procurement and sourcing (Microsoft Documentation: Procurement Sourcing)
inventory management
warehouse management (Microsoft Documentation: Warehouse Management)
master planning (Microsoft Documentation: Master Planning)
Product Information Management (PIM) (Microsoft Documentation: Product Information)
vendor collaboration
transportation management
asset management (Microsoft Documentation: Asset Management)

4.5 Explaining the capabilities of Dynamics 365 Commerce

unified commerce (Microsoft Documentation: Dynamics 365 Commerce, Key features: Unified Commerce)
Channel Management (Microsoft Documentation: Additional Capabilities: Channel Management)
merchandise management (Microsoft Documentation: Additional Capabilities: Merchandising and inventory)
Modern Point of Sale (MPOS) (Microsoft Documentation: Point of sale (POS))
analytical workspaces
customer loyalty (Microsoft Documentation: Customer Loyalty)

Exam Policies

Microsoft provides exam policies to help the candidates to plan and manage a positive outcome. Microsoft Certification exam policies give candidates access to all the exam-related details, accompanying the before and after exam procedures. These exam policies are the inclusion of certain rules that need to be followed during the exam time or at testing centers.

For More Visit: Microsoft Dynamics 365 Fundamentals (MB-901) Exam FAQs

Preparation Guide for Microsoft MB-901 Exam

Start preparing with your ultimate preparation guide for Exam MB-901 and expert learning resources.

Microsoft Learning Platform

The Microsoft Learning Platform provides access to candidates to get information about the exam using the learning resources. For the MB-901 exam, these study resources can be accessed from the official exam page. That is to say, candidates just have to search for the MB-901 exam and the essential information will be provided that will help you in understanding it better.

Microsoft Documentation

Microsoft provides candidates access to its documentation library or Microsoft Docs. Using Microsoft Docs candidates will learn about the cloud concepts, Power Platform, and how to get started with Dynamics 365 apps. They will be able to enhance their skills with the modules. Some of the tasks they will be able to perform after this include:

Identifying the Dynamics 365 Business Applications
Understanding the role of artificial intelligence (AI) and mixed reality (MR) in Dynamics 365
Describing cloud computing and its benefits
Understanding deployment options for Dynamics 365 applications
Describing cloud computing and its benefits
Understanding deployment options for Dynamics 365 applications
Describing Dynamics 365 cloud security
Providing a high-level overview of Dynamics 365 Commerce
Discovering deployment options

Instructor led Training

Microsoft provides candidates access to Instructor-led training that helps them to understand and prepare for the exam. However, this training course provides learners with a broad overview of Dynamics 365 applications. In this, candidates will understand the basics about applications, articulate their business value, and discuss and take demo of core functionality. In addition, this course will also cover Dynamics 365 security, reporting, and familiarize you with data and product integrations available.

Joining Study Groups

One thing that will be beneficial during the exam preparation time is to join study groups. As these groups will help you to stay connected with the other people who are on the same pathway as yours. Moreover, here you can start any discussion about the issue related to the exam or any query. By doing so, you will get the best possible answer to your query.

Exam Practice Tests

Practice tests can be a very beneficial part that can help you to prepare better for the exam. That is to say, practice tests are important as by assessing yourself with these tests you will know about your weak and strong areas. We all know time plays an essential role during the exam. So, by practicing you will be able to improve your answering skills that will result in saving a lot of time. Moreover, the best way to start doing practice tests is after completing one full topic as this will work as a revision part for you. So, make sure to find the best practice sources.