Exam MB-260: Microsoft Customer Data Platform Specialist FAQS

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Microsoft MB-260 Exam Basic FAQ

1. What is Microsoft MB-260 Exam?

The MB-260: Microsoft Customer Data Platform Specialist exam is for candidates who are capable of implementing solutions that give insights into customer profiles and track engagement activities in order to improve customer experiences and retention.

2. What is the knowledge required for the Microsoft MB-260 Exam?
  • Candidates should have hands-on expertise with Dynamics 365 Customer Insights, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform, as well as one or more additional Dynamics 365 apps.
  • Secondly, they should have first-hand familiarity with privacy, compliance, consent, security, responsible AI, and data retention policies.
  • Thirdly, candidates must have prior expertise with KPIs, data retention, validation, visualisation, preparation, matching, fragmentation, segmentation, and enhancement procedures.
  • Lastly, they should be familiar with Azure Machine Learning, Azure Synapse Analytics, and Azure Data Factory in general.
3. How many questions are there on MB-260 Exam?

In the Microsoft MB-260 exam, there will be 40-60 questions.

4. What is the course outline for MB-260 Exam?

The topics in the Microsoft MB-260 exam are –

  • Design Customer Insights solutions (5-10%)
  • Ingest data into Customer Insights (15-20%)
  • Create customer profiles by unifying data (20-25%)
  • Implement AI predictions in Customer Insights (5-10%)
  • Configure measures and segments (15-20%)
  • Configure third-party connections (15-20%)
  • Administer Customer Insights (5-10%)

5. How much the MB-260 Exam will cost?

The Microsoft MB-260 exam will cost $165 USD with additional taxes.

6. What is the exam reschedule or cancellation policy?

If you need to cancel or reschedule your exam, you must do so at least 6 days before your scheduled appointment. If you do not complete it 24 hours before to the exam, you risk losing your full money.

7. In what language can we give the MB-260 Exam?

This exam is available in the English language.

8. What accommodations are available for candidates with disabilities?

Microsoft is ensures that exams are accessible to everyone, including people with disabilities.

Microsoft Azure MB-260 Exam Specifics FAQ

9. What types of questions are there on the Microsoft Certification exams?

Microsoft develops cutting-edge testing technology and question kinds, thus they don’t specify which item types will appear on any particular exam.

10. Why there is use if case study exam format?

Complex situations are used in the case study exam format to more effectively mirror what professionals perform on the job. However, scenario-based questions are incorporated in the case studies to assess your ability to find key information for addressing problems, evaluate it, and synthesise it in order to make judgments.

11. Can we review the questions after completion of case study?

Yes, after moving on to the next case or segment of the test, you may revisit the questions in a case study. A review screen will display once you’ve completed a case study and its accompanying questions.

12. How do we know if an exam has been updated when a new feature or function is added?

Every two months, Microsoft conducts a review of its examinations. Any modifications to the objective domain or current questions, on the other hand, are integrated into the test. Furthermore, incorrect questions are eliminated from the test, and certain elements are changed or replaced with new ones. Microsoft has the right to amend information in order to keep certifications valid and relevant.

13. What is a short answer question in the Microsoft exam?

There are questions of the short response question type that can be answered by putting a few lines of code in the available text-entry field. There, you may select from a number of key word possibilities to utilise in the code you create. You may, however, double-check your syntax once you’ve entered your code.

14. How many points are given for short answer questions?

The short answer questions are worth one point. However, if the question is worth more than one point, it is indicated as the number of points that it is worth in the question itself.

15. Is there any negative marking for wrong answer?

No, you are not penalized for answering incorrectly. As, for single-point items, you need to answer completely and correctly to be awarded the point. And, you don’t earn points for the parts of your response that are incorrect.

16. Can I review all of my answers before leaving a section or completing the exam?
  • Yes, you may go back over your responses to the majority of the questions. Yes/no questions, on the other hand, outline an issue and a potential remedy.
  • Secondly, you will also be unable to review the answers to these questions. Furthermore, you will not be allowed to amend your answer once you have moved on to the following question in this set.
  • Lastly, these questions are preceded by an overview screen that conveys this information, and each question contains a reminder that after you leave a question, you cannot return to it or amend your response.

Microsoft Exam Scoring and Results FAQ

17. When and how will I get my exam results?

Within a few minutes of finishing the exam, you will be notified if you passed or failed. You will also receive a printed report that includes your exam score as well as feedback on your performance in the skill areas assessed.

18. How do the score report look like?

A numeric score for overall exam performance, pass/fail status, a bar chart demonstrating performance on each skill area examined on the exam, and advice on how to interpret your findings and future actions are all included in the score report. Candidates can use this information to identify their areas of strength and weakness.

19. Does the score report show a numerical score for each section?

Each part does not have a numerical score in the score reports. Only the pass/fail status reflects in the score reports, which give an overall numerical score. We give score bars to illustrate topic areas of strength and weakness instead of providing a numerical score for each segment.

20. How are exam scores calculated?

After you complete your exam, the points you earned on each question are summed and then compared with the cut score to determine whether the result is pass or fail.

21. If I receive the same score every time I retake the same exam, does this imply an error in the results computation?

No, getting the same score on several attempts does not mean the algorithm that calculates the results is wrong. It’s not unusual for applicants to have close or identical results on repeated exam tries. The exam’s consistency in evaluating skills in this topic category demonstrates by this outcome. If this happens on several occasions, you should reassess your test preparation and look for alternate ways to study and practise the abilities assessed by the exam.

22. I passed my first Microsoft Certification exam (at Pearson VUE). Now what do I do?

Congratulations! To explore next steps and available benefits, see your benefits and exams dashboard. Sign in using the same Microsoft account you used to register for your exam.

23. If I do not pass, what can I do?

Prioritize the abilities you should practise by concentrating on the topic areas where you performed poorly on your test and the content areas with the largest percentage of questions. You might also wish to go through the materials on the test details page, as well as our Study Groups. Find this at the bottom of each exam’s information page. When you’re ready to repeat the exam, make an appointment as you would normally. You must pay for each exam you repeat, and you must adhere to Microsoft’s retake policy.

24. If I do not pass an exam, can I have a refund?

No. Microsoft does not offer refunds for exams you do not pass or exam appointments you miss.

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