Exam MB-210: Microsoft Dynamics 365 Sales FAQ
What is Exam MB-210: Microsoft Dynamics 365 Sales?
The Exam MB-210: Microsoft Dynamics 365 Sales is a key to become Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate. The Microsoft Dynamics 365 Sales Functional Consultants implement solutions that anticipate and plan customer connections, manage deals through processing and closing, and accelerate sales team performance using data analytics.
What are the job responsibilities of a Functional Consultant?
Candidates who apply for the Exam MB-210 are responsible for configuring and expanding the core functionality of leads, contacts, accounts, opportunities, and supporting entities to map to the sales processes in place at the company. They identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the lead to cash journey.
Which exam do I have to pass in order to become a Microsoft Certified Functional Consultant?
Microsoft Dynamics 365 Sales Functional Consultants implement solutions that anticipate and plan customer connections, manage deals through processing and closing, and accelerate sales team performance using data analytics. So, there are two exams for gaining this certification. One is Exam MB-210 and the other one is Exam MB-200.
What are the target audience for the Exam MB-210: Microsoft Dynamics 365 Sales?
Candidates for this exam are Dynamics 365 Functional Consultants with sales expertise. Candidates are responsible for implementing solutions that support a sales life cycle to run efficiently and effectively to meet revenue targets, business strategies, and company objectives.
Candidates must have the strong business knowledge and preferably first-person experience in the sales world in one or more sales roles.
How many questions are there in Exam MB-210: Microsoft Dynamics 365 Sales?
There are 40-60 questions in Exam MB-210: Microsoft Dynamics 365 Sales which is in the form of multiple-choice.
In which are languages Exam MB-210: Microsoft Dynamics 365 Sales is available?
Exam MB-210: Microsoft Dynamics 365 Sales is available in English language.
What are the main domains for Exam MB-210: Microsoft Dynamics 365 Sales?
The important domains for Exam MB-210: Microsoft Dynamics 365 Sales are:
- Perform configuration (25-30%)
- Manage core sales entities (50-55%)
- Configure additional tools and services (15-20%)
How much time does the candidate get to complete the Exam MB-210: Microsoft Dynamics 365 Sales?
The candidate will get a total of 120 minutes to complete the whole Exam MB-210: Microsoft Dynamics 365 Sales.
How do I register for the Microsoft exam?
Visit the exam registration page to find complete instructions. Also, the candidate can register at the Pearson VUE and Certiport.
How can I prepare for the Exam MB-210: Microsoft Dynamics 365 Sales?
The candidate has to follow some preparatory step which is mentioned in our tutorial i.e. visiting the official, reading and understanding related books and guides, learning objectives, trying their hands-on practice test etc.
How much do the exams cost?
Exam MB-210: Microsoft Dynamics 365 Sales cost US$165 but are priced according to currency values in specific countries and regions. Exam prices are constrained to change. In some countries and regions, additional taxes may apply.
How can I submit feedback about an exam question or exam experience?
- If you have an interest in the technical mastery of a particular item, please follow the Exam Item Challenge process.
- To report a concern about a testing centre or technical difficulties encountered during your exam, please contact customer service at Pearson VUE or Certiport.
- To offer other types of feedback, please contact your Microsoft Regional Service Center.
- To report a security concern, please contact [email protected].
How does Microsoft decide how many questions on a particular subject to include on the exam like Exam MB-210: Microsoft Dynamics 365 Sales?
The skills marked on an exam are recognised by subject-matter experts outside to Microsoft (in other words, they are not Microsoft employees). This list of skills, called the “objective domain,” is the foundation for exam development. The number of questions that mark each skill domain is determined by the blueprinting process; parts of the exam measuring critical and/or more regularly performed skills will contain more questions than those that assess less necessary or less frequently performed skills.
What is the process for determining if an exam has been updated when a new feature or function is added or when something has changed in the associated technology?
We analyse our cloud-based exams every two months. Any changes that affect the objective domain and the existing questions are consolidated into the exam. Clearly, technically inaccurate questions are excluded from the exam; some items are modified, and new items may be created to assess new, but related, skills.
Microsoft holds the right to update content for any reason at any time to preserve the validity and relevance of our certifications. This includes, but is not limited to, consolidating functionality and features related to technology changes, changing skills needed for success within a job role, etc.
What disability accommodations are available?
Microsoft is committed to ensuring our exams are available to everyone, including people with weaknesses. For a list of accessible accommodations, please visit the Accommodation page.
How many points are short answer questions worth?
Most of the short answer questions are worth one point. If the question is worth more than one point, we indicate the number of points that it is worth in the question itself.
Am I penalized for answering incorrectly?
No, you are not penalized for answering incorrectly. You simply don’t earn some or all of the possible points. For single-point items, you need to answer completely and correctly to be awarded the point. For multi-point items, you earn points for the parts of your response that are correct, and you don’t earn points for the parts of your response that are incorrect. We don’t deduct points from your score for incorrect answers.
How and when will I get my Exam MB-210: Microsoft Dynamics 365 Sales results?
You will receive notification of your pass or fail status within a few minutes of completing your exam. In addition, you will receive a printed report that provides your exam score and feedback on your performance on the skill areas measured. The exam delivery provider will forward your score to Microsoft within five business days.
Beta exam results: Results for beta exams should be visible on your Microsoft transcript (if you’ve received a passing score) and on the exam delivery provider’s site within two weeks after the live exam is published.
If you pass the beta exam, you earn credit for that exam and any resulting certification. You do not need to retake the exam in its live version if you pass the beta version.
If I do not pass, what can I do?
Prioritize the skills that you should practice by focusing on the content areas where your exam performance was the weakest and in the content areas that have the highest percentage of questions. Additionally, you may want to review the resources provided on the exam details page, and our Study Groups, which can be found at the bottom of the individual exam details page. When you are ready to retake the exam, schedule an appointment as you normally would. Note that you must pay for each exam you retake and follow Microsoft’s retake policy.
What is the exam retake policy?
Please refer to the Security and retake policies to view the exam retake policy.
Can I request a re-evaluation of my score?
A re-evaluation of your score is unlikely to improve your pass/fail status. Because Microsoft must ensure that candidates who relinquish exams and earn our certifications have demonstrated the expected proficiency level(s) across the skill domain(s), the final result of an exam is rarely changed based on a re-evaluation of your exam results. Even if a question is flawed in some way, we cannot assume that you would have answered it correctly if it had not been. In these cases, we provide candidates with the opportunity to retake the exam free of charge. If you have a care about the technical mastery of a particular item, please submit an online request. An Item Challenge form will be sent to you.
