ITIL® 4 Foundation level
ITIL® 4 Foundation level
ITIL 4 Foundation Level Certification
Prerequisite for the exam
- Domain 1: Understand the key concepts of service management
- Domain 2: Understand how the ITIL guiding principles can help an organization adopt and adapt service management
- Domain 3: Understand the four dimensions of service management
- Domain 4: Understand the purpose and components of the ITIL service value system
- Domain 5: Understand the activities of the service value chain, and how they interconnect
- Domain 6: Know the purpose and key terms of 15 ITIL practices
- Domain 7: Understand 7 ITIL practices
Exam Format and Information
|Exam Name ITIL 4 Foundation Level||Exam Code 0|
|Exam Duration 60 mins||Exam Format Multiple Choice Questions|
|Exam Type 0||Number of Questions 40 Questions|
|Eligibility/Pre-Requisite 0||Exam Fee 0|
Exam Language English, Brazilian Portuguese, Chinese, Dutch,
French, German, Italian, Japanese, Polish, Spanish
|Pass Score 65% and above|
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