Inbound Call Centre Exam

Inbound Call Centre Exam

The Air Conditioning Exam is designed for professionals seeking to validate their expertise in the installation, maintenance, and repair of air conditioning systems. This certification covers essential aspects of air conditioning, including system design, troubleshooting, and energy efficiency. Whether you're an HVAC technician, maintenance engineer, or facility manager, this certification will provide you with the skills needed to ensure optimal performance and reliability of air conditioning systems.

Who should take the Exam?

• HVAC Technicians: Professionals responsible for installing, maintaining, and repairing air conditioning systems.
• Maintenance Engineers: Individuals overseeing the maintenance and efficiency of HVAC systems within facilities.
• Facility Managers: Managers ensuring the proper operation and maintenance of building air conditioning systems.
• Energy Auditors: Professionals focused on improving energy efficiency in HVAC systems.
• Students and Graduates: Individuals studying HVAC, mechanical engineering, or related fields who wish to validate their skills.
• Consultants: Professionals providing advisory services on HVAC system design and maintenance.

Course Outline

The Inbound Call Centre Exam covers the following topics - 

• 1. Introduction to Air Conditioning Systems
• 2. Principles of Refrigeration
• 3. Air Conditioning System Design
• 4. Installation Procedures
• 5. Maintenance and Troubleshooting
• 6. Energy Efficiency in Air Conditioning
• 7. Air Quality and Ventilation
• 8. Electrical Components and Controls
• 9. Safety Standards and Regulations