Communication Fundamentals Online Course
Communication Fundamentals Online Course
In this course, you will start with the fundamentals and progress to advanced communication techniques, with the initial modules focusing on the art of listening by highlighting its importance and offering practical methods to enhance this critical skill. You will develop the ability to interpret verbal and non-verbal cues, maintain effective eye contact, and tailor your responses to suit diverse audiences and situations. As the course progresses, it delves into written communication, highlighting the differences between formal and informal styles while providing guidance on the appropriate use of grammar, vocabulary, and tone for various contexts.
By the conclusion of the course, you will possess a complete set of skills to communicate clearly, convincingly, and efficiently in any professional setting.
Who is this Course for?
This course is tailored for managers, team leaders, and professionals aiming to improve their communication skills. While no specific prerequisites are needed, a basic familiarity with workplace dynamics can be helpful.
Course Curriculum
- Active Listening - How to Really Do It
- Advanced Communication Skills - Big Picture Vs Detailed Thinking
- Advanced Communication Skills - Internal & External References
- Advanced Communication Skills - Understanding Pain & Pleasure
- Are You Using Negative Language Patterns?
- Communication & Influence
- Communication Technique - Pause, Think, Act
- Creating Clear Communications
- How Managers Empower Their Staff Through Open Questions
- How Managers Say No Without Crushing Morale
- How To Ask for Help In The Right Way
- How To Plan Out an Effective Communication
- Influencing Skills
- The ABCs of Effective Communication
- Tips for Improving Active Listening
- Understanding People - Do You Match or Mismatch?
- Understanding People - External Vs Internal Reference
- Understanding People - How We are Convinced By Something
- Understanding People - Move Towards Vs Move Away
- Understanding People - Where is Your Attention?
- Which Communication Style Do You Use?
- Why Having Difficult Conversations Can Be Beneficial
- Listening
- Types of Communication
- The Art of Listening - Part 1
- The Art of Listening - Part 2
- Written Communication - Informal
- Written Communication - Purpose & Choice Of Style
- Written Communication - Formal Vs Informal
- Reading Styles - Skimming
