How to pass the Microsoft 365 Identity and Services (MS-100) Exam?

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The Microsoft MS-100 Exam covers a wide spectrum of technologies, which is why it is so popular in the IT industry. The significance of the Microsoft 365 Enterprise Administrator Expert grows more renowned and efficient as Microsoft upgrades its technologies. Because the Microsoft 365 Identity and Services Exam will serve as a stepping stone in your IT career, you should take it. As a result, your foundation will be even more solid.

The MS-100 exam is one of the two exams required to get the Microsoft 365 Certified: Enterprise Administrator Expert certification. So, naturally, in order to become a Microsoft 365 Certified: Enterprise Administrator Expert, one has to qualify for two exams. These include-

  • Microsoft 365 Identity and Services (MS-100)
  • Microsoft 365 Mobility and Security (MS-101)

However, in this article, we’re going to discuss Microsoft 365 Identity and Services exam (MS-100). Not to mention, we’re going to provide exam detail requirements for the candidate to qualify the exam with flying colours. So, without further due, let’s begin and have a brief about the examination.  


What is MS-100 exam?

First thing first, the candidate needs to understand that MS-100 as the name suggests, require candidates to do the following Microsoft 365 services-

  • Firstly, the candidate must be able to evaluate, plan, migrate, deploy and manage the Microsoft 365 services.
  • Secondly, they must be able to perform Microsoft 365 tenant management tasks for any industry, including their identities, security, compliance, and supporting technologies.
  • Subsequently, the candidate must be having a working knowledge of Microsoft 365 workloads.
  • Moreover, he/she must be an administrator for at least one Microsoft 365 workload (Exchange, SharePoint, Skype for Business, or Windows as a Service).
  • Last but not the least, the candidate must have a working experience of networking, server administration, and IT fundamentals such as DNS, Active Directory, and PowerShell.

Now, that you’ve acquired basic understanding about the MS-100 exam. You must also view all the benefits of being a Microsoft 365 Certified: Enterprise Administrator Expert. Therefore, next up we shall look up at all benefits of the certification.

Benefits of Microsoft Certifications

From the very start, we all are familiar with Microsoft. It is not just used by individuals but rather in both personal and professional sphere. In fact, the experience of Microsoft usage is one of the basic requirements for most of the job profiles. Be it accounting, business analysis, marketing or coding, one needs to have sufficient awareness of Microsoft programs.

In the same light, let’s view all the benefits ou will enjoy after qualifying both the MS-100 and MS-101 exam. 

1. Verify your skills and unlock opportunity

Certifications provide the candidate with a professional edge by rendering globally recognized industry endorsed evidence of skills mastery, demonstrating your abilities and willingness to embrace new technologies. So, qualifying the exam will allow you to verify your skills and unlock opportunities.

2. A career building block

Since this exam qualifies the candidate with an expert level. Hence you can expect career advancement from MS-100 and MS-101 certification. In fact, employers frequently use certifications as a selection criteria for hiring and promoting individuals. Also, they are willing to pay certified professionals more.

3. High-growth opportunity

There is no doubt, that once you earn the Upon a certification, there is a higher chance of you getting employed in comparison to other peers. Not to mention, 23% of Microsoft certified candidates reported earning up to a 20% salary increase. Furthermore, this puts the candidate on the fast track for a promotion.

4. Get hired and be productive faster

Microsoft Certified Professionals expend comparatively less time interviewing and more time driving value. So, adding a Microsoft certification to your resume will help you stand out from the crows as well as help you get hired faster. As your skills clearly stand out from the rest of the other candidates.

5. Get recognized

As a Microsoft Certified Professional, you’ll make an immediate impact, helping you get noticed and move forward quickly in your career. Also, when compared to other candidates, Microsoft certified candidates are 90% more productive. Furthermore, approximately 60% are more efficient too. In addition, to this when you’ve been certified, you can share your achievements in a way that’s trusted and verifiable with your Microsoft badge! Your Microsoft badge enables you to share your certification online with your professional network. This further allows employers to easily find candidates like you. 

Now, that you are all boost up with confidence to qualify the MS-100 exam. Let’s go through all the exam details for the same. 

About the exam:

Before venturing onto any exam, It’s always good to get all the information and subject knowledge. So, before you start preparing for the MS-100 exam. Let’s just go through some details.


For this particular examination, you have quite a few options for prerequisites. For the same you can view the image below.

Target Audience

The MS-100 exam is intended for the following list of candidates-

  • New or aspiring systems engineers
  • Experienced systems engineers
Basic Exam Details

The exam comprises of 40-60 questions that must be completed within 180 minutes. The Microsoft MS-100 exam questions can be of type:

  • Scenario-based single answer question
  • Multiple-choice questions
  • Arrange in the correct sequence type questions
  • Drag & drop questions
  • One case study with 5 questions

The exam is available in only two languages. Further, these include- English and Japanese. So, make sure that you’re well versed with at least one of the languages mentioned above. As far as the registration fee is concerned it’s USD 165 without taxes. And, in case of passing score, one requires 700 or more.

Also, check out the box below.


Course Outline: MS-100 Exam

Since the Microsoft 365 Certified: Enterprise Administrator Expert is a combination of both MS-100 and MS-101. Therefore,  there is more syllabus to cover for you. As for the exam pattern expect the same 40 -60 questions. Since you can expect questions from different modules. Let’s just have a brief look of the course outline.

Course Outline for Microsoft MS-100 exam was updated on February 24, 2021.

Microsoft 365 MS-100 Exam domains
1. Design and Implement Microsoft 365 Services

1.1 Plan architecture

  • plan integration of Microsoft 365 and on-premises environments
  • identify deployment workloads team
  • plan identity and authentication solution
  • plan enterprise application modernization

1.2 Deploy Microsoft 365 tenant

  • manage domains
  • configure organizational settings
  • complete organizational profile
  • add a Microsoft partner or work with Microsoft FastTrack
  • complete subscription setup wizard
  • plan and create tenant
  • edit organizational profile
  • plan and create subscription(s)
  • configure tenant-wide workload settings

1.3 Configure Microsoft 365 tenancy and subscription

  • configure subscription and tenant roles and workload settings
  • evaluate Microsoft 365 for your organization
  • plan and create tenant
  • upgrade existing subscriptions to Microsoft 365
  • monitor license allocations

1.4 Manage Microsoft 365 subscription and tenant health

  • manage service health alerts
  • create and manage service requests
  • create internal service health response plan
  • monitor service health
  • configure and review reports, including BI, Operations Management Suite (OMS), and Microsoft 365 reporting
  • schedule and review security and compliance reports
  • schedule and review usage metrics

1.5 Plan migration of users and data

  • identify data to be migrated and migration method
  • identify users and mailboxes to be migrated and migration method
  • plan migration of on-premises users and groups
  • import PST files
2. Manage User Identity and Roles

2.1 Design identity strategy

  • evaluate requirements and solution for synchronization
  • evaluating requirements and solution for identity management
  • evaluate requirements and solution for authentication

2.2 Plan identity synchronization by using Azure AD Connect

  • design directory synchronization
  • implement directory synchronization with directory services, federation services, and Azure endpoints

2.3 Manage identity synchronization by using Azure Active Directory (Azure AD)

  • configure directory synchronization
  • monitor Azure AD Connect Health
  • manage Azure AD Connect synchronization
  • configure object filters
  • configure password synchronization
  • implement multi-forest AD Connect scenarios

2.4 Manage Azure AD identities

  • plan Azure AD identities
  • implement and manage self-service password reset (SSPR)
  • manage access reviews
  • manage groups
  • managing passwords
  • manage product licenses
  • manage users
  • perform bulk user management

2.5 Manage roles

  • plan user roles
  • manage admin roles
  • allocate roles for workloads
  • manage role allocations by using Azure AD
3. Manage Access and Authentication

3.1 Manage authentication

  • design authentication method
  • configure authentication
  • implement authentication method
  • manage authentication
  • monitor authentication

3.2 Plan and implement secure access

  • design a conditional access solution
  • implement entitlement packages
  • implement Azure AD Identity Protection
  • manage identity protection
  • implement conditional access
  • manage conditional access

3.3 Configure application access

  • configure application registration in Azure AD
  • configure Azure AD Application Proxy
  • publish enterprise apps in Azure AD
4. Plan Office 365 Workloads and Applications

4.1 Plan Microsoft 365 Apps deployment

  • manage Office software downloads
  • manage Microsoft 365 Apps
  • plan for Microsoft 365 Apps for enterprise
  • planning for Microsoft 365 Apps for enterprise updates
  • plan for Microsoft 365 Apps for enterprise connectivity
  • planning for Office for the web
  • plan Microsoft 365 Apps for enterprise deployment

4.2 Plan for messaging deployments

  • plan migration strategy
  • plan messaging deployment
  • identify hybrid requirements
  • plan for connectivity
  • planning for mail routing
  • plan email domains

4.3 Plan for Microsoft SharePoint Online and OneDrive for Business

  • plan migration strategy
  • plan external share settings
  • identify hybrid requirements
  • manage access configurations
  • managing Microsoft groups
  • manage SharePoint tenant and site settings

4.4 Plan for Microsoft Teams infrastructure

  • plan for quality and capacity
  • plan for telephony
  • planning Microsoft Teams deployment
  • plan Microsoft Teams organizational settings

4.5. Plan Microsoft Power Platform integration

  • implement Microsoft Power Platform Center of Excellence (CoE) starter kit
  • plan for Power Platform workload deployments
  • planning resource deployment
  • plan for connectivity (and data flow)
  • managing environments
  • manage resources

By looking at this long list of modules, you can easily judge this exam needs a fully focused preparation. But, not to fret. It’s time for the preparatory guide. 

Preparatory Guide Study Guide

There is no doubt that the moment we start preparing for any examination, we’re stuck between the two important questions. These include- which topic is the most important one and where to get all the reliable information. So, our main goal is to provide with such learning resources that you’re certified in the very first attempt. And, we promise you that if you work according to the given preparatory guide. Then, you becoming certified is certain. 

1. Review all the Exam Objectives

The moment you begin your preparation for the MS-100 exam, the first thing one must do is to visit the Microsoft official Website. In addition, make sure to review all the exam objectives. Reviewing all the exam objectives will help you configure more about the examination and will definitely make you confident. Since this step constitutes the whole foundation of the exam preparation. So, remember to go through with the most trusted the website first and then move on to other learning resources.

2. Get handy with Official Blue Print

Your next step in the preparatory guide is to go through the official Blue Print for MS-100 exam. You can download the official Blue Print from the Microsoft official website. The exam MS-100 study guide is the perfect tool to grasp the exam details beforehand. After all, it is always safer to acknowledge your adversary before facing them on the battlefield, isn’t it? Not only will this provide you to schedule the exam in a productive manner but also, let you focus on the most important aspects. 

3. Try Microsoft Training

Indeed, certification is incomplete without training. Even the MS-100 certification preparatory guide highlights the importance of the two official ways to obtain training for the MS-100 exam. To enrol in the training course, Microsoft offers two types of training courses. On one hand, you have free online training and on the other, paid instructor-led training. So, make your decision wisely. 

4. Read a Book Mate

Books are always a good learning resource to gain knowledge. Moreover, Microsoft has their own press store. So, never try to limit your knowledge. Therefore, we highly recommend the following-

  • Exam Ref MS-100 Microsoft 365 Identity and Services by Orin Thomas

5. Join the Community

Online forums and study groups are a great way to prepare for the MS-100 exam. Therefore, feel free to get in touch with other candidates through study forums or online groups to ask a question related to the topic you’re having difficulty with.

However, it’s not something you have to join. It’s just something very subjective. Not to mention, these online groups help you stay equated with the other people who are also walking through the same path as yours. Moreover, you can also ask a question related to the topic you’re having difficulty with.

6. Practice Tests

And, finally, it’s time for practice sessions. Take it from us, Self Evaluation is the only step you need in the end. The more you’re going to practice, it’s better for you. Not only does it helps you understand the areas where you lack but also, ensure you’re strengthening your skills as well. So, go through as many practice tests as much you can. FOR MORE PRACTICE TEST, CLICK HERE!

Last Words

In the end, we would highly suggest going through the preparatory guide mentioned above. After all, you must rely on the authentic resources. As it’s your certification we’re talking about, so make sure to study and join only reliable sources.  

Testprep Training Youtube Page

Enrich your profile with advanced learning skills and expert tutorials on MS-100 Exam. Prepare and become Microsoft 365 Certified: Enterprise Administrator Expert.