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Avaya Professional Sales Specialist (APSS) Practice Exam

Avaya Professional Sales Specialist (APSS)

Avaya Professional Sales Specialist (APSS)

The Avaya Professional Sales Specialist (APSS) credential validates that the candidate has a basic-to-intermediary level of knowledge to sell Avaya products and customer-focused solutions. 


None. However, candidates should have sales skills background and have had success in closing deals. 

Course Structure 

The Credential will equip the sales candidate with the ability to:

1. Articulate the purpose and features of a given product/solution.

2. Craft appropriate probing questions to use with constituents (IT, LOB, CxO) to identify details about their problems that can form the basis for the solution ROI.

3. Leverage this knowledge in developing a set of solution capabilities that can be delivered to address a client's problems.

4. Communicate the value of the offers and associated services offerings (software, applications, hardware and software-based, as applicable).

5. Communicate market position, technology, and product expertise and how it addresses key or common business problems found within particular market segments.

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